Senior Health & Benefits Consultant
Job Description For Posting
At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating more secure and rewarding futures for our clients and their employees - whether we're designing affordable health plans, assuring income for retirement or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future. We see people's current and future needs through a lens of innovation, and our holistic view, specialized expertise, and deep analytical rigor underpin each and every idea and solution we offer. For more than 70 years, we've turned our insights into actions, enabling people around the globe to live, work, and retire well. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. At Mercer, we say we Make Tomorrow, Today . Visit www.mercer.com for more information and follow us on LinkedIn and Twitter @Mercer
The Health and Benefits (H&B) Consultant will lead client projects, including researching, analyzing, and evaluating health and non-health employee benefits plans and programs. The consultant will develop client strategies, interfacing directly with clients and developing vendor relationships. To fulfill this role, the H&B Consultant will:
Lead Marketing and Renewal of all health and non-health employee benefit plans and programs
- Lead developing cost projections and evaluation of vendor renewal workups
- Provide high level financial, contract and/or administrative analysis and review of the work of junior staff. Provide guidance and training to junior staff on this analysis.
- Perform data analysis (example includes but is not limited to review claims and utilization data and look for trends and patterns); may involve use of the Mercer's internal financial tools to develop self funded claims projections, set rates and model employee cost-sharing scenarios
- Review internal compliance and client disclosure requirements, external vendor contracts, summary plan documents (SPD's) and employee communications to ensure alignment with client expectations and legal requirements
- Handles day-to-day client contact/management to resolve project-related questions and challenges, and guide junior staff members in client interactions.
- Participate or lead the consulting team in developing the overall strategy to address the client's needs
- Participates or leads routine client engagements, including managing overall service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking and other projects associated with underwriting health and welfare insurance, brokering contracts or projecting health care related costs.
- Manage the scope, quality, timeliness and budget of multiple client deliverables
- Develop budgets and billing reports;
- Facilitate and participate in or lead client calls and meetings;
- Delegate to and review project work of more junior colleagues which includes review of financial, contract, and administrative analysis;
- Provide direction to analysts and other team members in the preparation and delivery of clear and concise client presentations, including to summarize findings and implications, and to recommend a strategy, solution, or plan design to the client with occasional input from senior project team members.
- Act as a subject matter expert in Health & Benefit products, services, technical tools, and vendor/carrier markets. Includes developing relationships with vendors in order to understand and compare products and services being offered and recommend solutions to clients.
- Understand advanced underwriting and financial techniques and intranet resources such as H&B MercerLink by participating in training courses, online learning, or through learning from more experienced colleagues
- Develop and maintain personal and working relationships with key client stakeholders to transition into the role of a trusted advisor and facilitate the sharing of advice and information relevant to the client, developing new and expanded business, and gain client referrals.
- BA/BS required
- At least five years of H&B or related experience
- Strong knowledge of MS Office Tools (Excel, PowerPoint)
- Excellent interpersonal skills; strong oral and written communication skills
- Ability to prioritize and handle multiple tasks in a demanding work environment
- Ability to partner and lead teams to deliver project objectives; ability to work independently and on a team
- Required to obtain and maintain appropriate licenses as required by state regulations and Mercer policies
- Strong organization and time management skills.
Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Mercer's more than 22,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With more than 60,000 colleagues and annual revenue over $13 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. Marsh & McLennan Companies is also the parent company of Marsh, which advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions; Guy Carpenter, which develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities; and Oliver Wyman, which serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit www.mercer.com. Follow Mercer on Twitter @Mercer.
Mercer LLC and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).
Marsh & McLennan Companies offers competitive salaries and comprehensive benefits. For more information about our company, please visit us at: http://www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity .
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
See Inside the Office of Marsh & McLennan Companies
Marsh & McLennan Companies are four organizations—Marsh, Mercer, Guy Carpenter, and Oliver Wyman—that share a purpose of helping clients meet challenges and seize opportunities. As a unique professional services firm, Marsh & McLennan Companies boasts a global network of 60,000 experts in risk strategy, helping complex organizations manage risks and make the most of their opportunities, their capital, and their people.
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