Sales Support Coordinator, EHB

    • Greensboro, NC

MMA Mid-Atlantic - Greensboro, NC

At Marsh & McLennan Agency (MMA), we approach insurance in a different way...and that means a more interesting, exciting, relevant career for you. When you work with MMA, you'll find real opportunities to make people and businesses safer, more secure, and more successful. That's why working with MMA is a career that matters.

Through the strength of our management team, our geographic presence and our world class services, MMA provides public and private companies with risk management and employee benefit support that helps them flourish. We are proud to provide our clients with best-in-class services that meet their growing needs.

Responsibilities

  • Maintain Consultant's appointments, calendars and e-mail. Plan and scheduling meetings, conferences, teleconferences, continuing education, and all travel including assistance with expense reporting
  • Manage touchpoints with prospects, such as email campaigns, follow-up notes, and coordinating producer meetings with engaged prospects who have agreed to meet.
  • Conduct research on companies (and individuals within companies), including leveraging company tools to assess current consulting arrangements, competitor compensation and other relevant information.
  • Support all reporting requirements and manages the timely input and data integrity within applicable client/prospect management systems
  • Builds strong, trusting relationships with sales team, coordinates sales processes and project plans and manages multiple tasks to ensure day-to-day sales support needs are met.
  • Prepare presentations for prospects and clients in concert with Marketing, including assisting with content, leading PowerPoint slide development, printing, binding and other applicable tasks.
  • Assists with preparation and development of responses for proposals (RFPs) for broker and consulting services. Includes leading coordination among team members, drafting responses based on direction, and final packaging and delivery.
  • Prepare and print benefit summaries, employee communication documents, and other Employee Benefits documents for clients/prospects as directed by Account Team
  • Create/update employee censuses from enrollment forms for Account Teams
  • Assist account teams with various tasks including: updating agency recordkeeping system, account information, scrubbing/copying enrollment forms, assembling enrollment packets, following up with carriers on service issues, eligibility updates, ordering carrier forms/brochures


Qualifications
  • Extensive working knowledge of Word, Access, Excel, and PowerPoint with advanced proficiency in Excel and PowerPoint preferred.
  • Strong organizational skills and ability to manage multiple priorities
  • Clear and effective communication skills, both verbal and written
  • Ability to work effectively in a client-focused, team environment
  • Solid social media skills; advanced proficiency desired.
  • Experience with client/prospect relationship management systems a plus (BenefitPoint, Salesforce)


Requirements
  • High School Diploma required; Bachelor's Degree or equivalent career experience preferred.
  • Demonstrated high-level administrative experience and exposure to benefit, insurance, financial services and/or underwriting preferred
  • Current Life and Health licensure or ability to obtain within 90 days of employment.
  • Travel to various office and client locations may be required. Must have valid transportation.


We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare benefits, tuition assistance, 401K, employee assistance program, career mobility, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.

Marsh & McLennan Agency (MMA) is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. MMA has access to broad resources and solutions across all of its sister companies under the Marsh & McLennan Companies (MMC) banner.

Through the strength of our management team, our geographic presence and our world class services, MMA provides public and private companies with risk management and employee benefit support that helps them flourish. We are proud to provide our clients with best-in-class services that meet their growing needs.

Marsh & McLennan helps clients identify new opportunities by addressing the full range of risks, facilitating capital flows, and overcoming barriers to investment.

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