Requirement Specialists - Remote Opportunity

As an Implementation Requirements Analyst, you'll work as part of a project team to perform key analysis that will be used to define benefit plan provisions and other system requirements. In this consultative role, you will provide guidance to the client or team on best practices, identify areas of improvement to increase efficiency, and find solutions to eliminate barriers within the project. As you demonstrate your proficiency and success, you'll have the opportunity to lead a team of subject matter experts through initiatives to create standard templates to improve requirements and system builds throughout the organization.

If you are proactive, enjoy working in a fast-paced environment, can multitask and manage your time effectively while maintaining a customer focus, Mercer would like to offer you a rewarding career. Join us as we help millions of benefit plan participants live, work, and retire well.

Primary Responsibilities:

  • Create requirements documents to be approved by the client and utilized by internal team members to configure the recordkeeping system.
  • Meet with clients to review requirements and obtain feedback. Meetings may require travel to client's location (< 10%).
  • Schedule and facilitate conference calls with internal and external stakeholders.
  • Provide status updates by communicating progress and aligning expectations as requirements are developed.
  • Obtain client approval on requirements.
  • Assist QA resources with the creation and execution of test plans.
  • Strong defined benefits domain experience required.
  • Bachelor's degree in a technical quantitative discipline or Associate's degree with associated work experience in Information Systems, Computer Science, or Mathematics.
  • Three to five years' experience in defined benefits administration.
  • Experience with requirements gathering.
  • Experience working in a consultative and team environment.
At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating more secure and rewarding futures for our clients and their employees - whether we're designing affordable health plans, assuring income for retirement or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future. We see people's current and future needs through a lens of innovation, and our holistic view, specialized expertise, and deep analytical rigor underpin each and every idea and solution we offer. For more than 70 years, we've turned our insights into actions, enabling people around the globe to live, work, and retire well. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. At Mercer, we say we Make Tomorrow, Today. Visit for more information and follow us on LinkedIn and Twitter @Mercer.

Mercer LLC and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at:

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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