Insurer Consulting Analyst

    • New York, NY

Job Profile Summary:

This position is for an analyst in Carrier Relationship Management, who works with the team as support to the project manager for large or complex account work, conducting research and analyses, and creating proposal presentations

Job Profile Description

  • Serves as the first point of contact for day-to-day communications with designated clients, follows up on correspondence, will manage individual projects to completion. May supervise junior colleagues in the completion of projects. Works to strengthen and grow account relationships
  • Addresses escalated issues and concerns in a timely and effective manner, helps manage expectations, mitigate relationship risks and applies judgment as to when to escalate major issues to senior level colleagues ensuring compliance
  • Develops strong relationships with professional counterparts at client organizations
  • Develops an understanding of client businesses by conducting research, may provide research on industry or other analysis and prepares peer benchmarking studies for client and or team use
  • Supports colleagues by managing day-to-day aspects for designated accounts and conducts ensuing account management tasks including: working with legal on contract development, requests and gathering of information from carriers and colleagues, participating on projects, liaising between internal senior professionals and organizing meeting logistics to ensure customer satisfaction
  • Will lead meetings with clients and other Marsh colleagues in the performance of delivering consulting advice
  • Mitigates account concerns or issues encountered, addresses problems in a timely manner and applies judgement as to when and what to escalate up to senior level colleagues
  • Reports to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally
  • Develops and maintains a fluency in the company's and assigned carrier's products, colleagues and operations to enrich work performed and develop improved capabilities for their clients
  • Serves as the project or account manager for the account team on larger initiatives or complex accounts, implements action plans, monitors progress, assures service meets or exceeds expectations
  • Drafts and or supervises completion of essential comprehensive project documents, including data analysis intended for clients. Upholds business and compliance standards when representing the firm while offering customized solutions and completing proposal work


Qualifications:
  • Bachelor's Degree
  • Must have completed an Internship (Accounting, Consulting and/or Insurance)
  • Statistical Science experience
  • Advanced Proficiency using MS Office (Excel, PowerPoint)


Preferred:
  • Minimum 2 years of analytical experience


Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit www.marsh.com for more information and follow us on LinkedIn and Twitter @MarshGlobal

Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity .


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