Insurance Specialist

Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit www.marsh.com for more information and follow us on LinkedIn and Twitter @MarshGlobal

Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity .

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers

General Summary

This role provides admin support and document review in the renewal process to ensure that communication and process flow between Marsh, carriers and clients is timely and consistent from submission to policy issuance. This role is also responsible for the gathering and reviewing of required client information to ensure that client teams are able to present information to the clients and carriers and make the appropriate recommendations.

Essential Functions

Impact

  • Responsible for gathering of all client renewal information, creation of renewal documents, carrier confirmations, review and follow up regarding submissions, endorsements, declinations, policy issuance, extensions and cancellations and escalating concerns to direct manager or Client Team, as appropriate Manages and records all confirmation and follow up activities in workflow system. Compare certified policy to policy issuance request. Manages and records all activities in workflow system to ensure timely follow up and review by client team.
  • Builds and maintains relationships with client teams to provide timely and proactive customer service to client team and peers.
  • Stays current, understands and complies with all Marsh compliance, professional and transparency standards.
Communication
  • Internal Company Communication: Client Teams & Insurance Specialist Supervisor
  • To ensure all client information is reviewed in evaluating risk

    External Company Communication: Client & Carrier
  • Responsible for soliciting current client information to ensure thorough review of risk; may have little to no contact
Innovation
  • This role will be responsible for ensuring that they provide feedback for any improvement to forms, process or workflow system for greater efficiency.
Qualifications
Qualifications
  • Working knowledge of MS systems, i.e, MS Excel, MS Powerpoint, and MS Word.
  • 2 years Insurance experience desired
  • Holds any insurance, P&C, or brokerage license.
  • Proactive.
  • Excellent People Skills.


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