Global Chief Privacy Officer, Mercer

    • New York, NY

Mercer's Chief Privacy Officer is responsible for the management, implementation, maintenance and coordination of Mercer's global privacy program. This person will partner with Mercer business leaders; Mercer's Information Security team; and Mercer's Legal team, and will collaborate with the MMC Privacy team.The role reports directly to Mercer's Global Chief Compliance Officer ("CCO").

The Global Privacy Officer will:

  • Maintain and build upon Mercer's current global privacy program;
  • Develop, implement and maintain privacy policies and procedures in accordance with applicable law;
  • Partner with business, information technology and other Mercer constituents to implement a control environment for Mercer's products and solutions that comports with the company's privacy principles and with regulatory obligations;
  • Provide privacy advice to business leaders in relation to data-driven business initiatives;
  • Oversee response to regulatory inquiries relating to privacy, including data subject access requests;
  • Participate in the development and implementation of ongoing monitoring to confirm compliance with regulatory requirements and internal policies and procedures governing privacy;
  • Conduct privacy risk assessments, and advise on protocols to manage risks identified;
  • Oversee the creation and administration of privacy training and communications;
  • Oversee incident response planning, including investigation of security breaches, complaints and errors and omissions relating to Mercer's privacy policies and procedures;
  • Work with Mercer's Information Security team and other members of the Mercer and MMC information technology group to ensure alignment between system-related information security and privacy practices;
  • Work with Legal to evaluate vendor agreements and relationships that involve processing personal information, and review and advise on client contracts with non-standard privacy commitments, including data processing agreements;
  • Brief business leadership on privacy developments, risks and trends;
  • Maintain current knowledge of applicable laws and monitor advances in information privacy technologies to ensure organizational adaptation and compliance;
  • Work with the MMC Privacy team and the CPOs of the other MMC business lines to coordinate practices and collaborate on company-wide initiatives;
  • Lead a team of privacy professionals.

  • JD preferred but not required, or a degree in information security / related discipline
  • 10 + years of privacy experience
  • Knowledge and experience with global and country-specific privacy laws, including US HIPAA, GDPR and CCPA
  • Working knowledge of information technology platforms, privacy-related solutions and records retention practices
  • Strong communication, facilitation, presentation, organization and collaboration skills
  • Excellent writing skills
  • Creative thinker and problem solver

Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Mercer's more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses including Marsh , Guy Carpenter and Oliver Wyman , Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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