Desktop Engineer


  • Responsible for the design and implementation of client technology solutions (e.g. Microsoft Windows 7 x64, Windows 10 x64, MacOS, Office 2010 /2016, etc.) in a global organization.
  • Design, support, and troubleshoot the Windows 7 x64, Windows 10 x64 and MAC operating systems to host a variety of domestic and global applications hosted on OS' in various languages.
  • Develop scripts / tools (e.g. VBScript, PowerShell, AutoIT, etc.) to perform automated and complex tasks.
  • Create and maintain OSD related SCCM task sequences to perform in-place upgrades of Windows 7 x64 PC to Windows 10 x64.
  • Create, maintain and update corporate images and builds using tools such as MDT, DISM and USMT to confirm with industry standards and best practices.
  • Assist in the rapid and effective troubleshooting and resolution of high profile and/or escalated issues involving client technologies causing SEV1 outages.
  • Administer and configure the environment leveraging various tools such as RSAT and Certify.
  • Proactively identify potential and/or previously undiscovered issues using Liquidware Stratosphere then work with the necessary stakeholders to resolve them in a timely manner.
  • Maintain multiple high profile and time sensitive tasks / projects simultaneously and be able to shift priorities as needed without requiring extensive supervision.

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