Configuration Analyst

Identifies important business needs of the client and assists with achieving their objectives by effectively communicating to internal partners.Alerting functional areas and escalating problems as needed.

Manages escalated participant issues resulting from systemic or process issues.Recognizes and manages risk.

Provides technical support and assistance on client reporting for the block of business.

Identify and resolve issues and problems that will affect accuracy of the technical specification.Manage modifications based on specific client needs.

Accumulates data and provides recommendations, consulting and advising clients on identified trends and issues.

Serves as the source of knowledge concerning the needs of specific plans/programs.

Qualifications


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