Client Coordinator

MMA Mid-Atlantic - Richmond, VA

Marsh & McLennan Agency (MMA) is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. MMA has access to broad resources and solutions across all of its sister companies under the Marsh & McLennan Companies (MMC) banner.

Through the strength of our management team, our geographic presence and our world class services, MMA provides public and private companies with risk management and employee benefit support that helps them flourish. We are proud to provide our clients with best-in-class services that meet their growing needs.

Responsibilities

  • Provides administrative support to Account Managers, clients and carriers.
  • Assists with preparation of prospect packages and internal/external communications such as reports and presentations.
  • Assists with the Request for Proposal (RFP) process.
  • Pulls together benefit enrollment guides and coordinates packet assembly.
  • Assists in marketing of accounts including, preparing applications, reviewing and submitting applications to carriers and following up on submitted documentation.
  • Prepares documents for monthly and quarterly client meetings.
  • Updates and maintains internal reporting systems and documentation.
  • Tracks monthly reports from carriers and distributes as necessary.
  • Requests Schedule A's and follows up to ensure they are received timely.
  • Monitors delivery and fillings of Form 5500s.
  • Designs health promotion components for clients to effectively meet client needs/interests.
  • Serves as point of contact for health promotion vendors; coordinates vendor services for client.
  • Coordinates Health Risk Appraisals, Biometric Health Screenings, Health Fairs, and other Health Promotion and Wellness activities.
  • Responsible for general filing and correspondence.

Qualifications
  • Demonstrated proficiency with Microsoft Office Suite, with advanced proficiency in Excel, Word and PowerPoint.
  • Strong oral and written communication essential.
  • Must have strong relationship building skills and be customer focused.
  • Exceptional time management and organization skills.
  • Must be a self-starter and demonstrate resourcefulness.
  • Ability to work independently and in a team environment essential.

Requirements
  • Bachelor's degree or equivalent career experience required.
  • Current Life and Health licensure or ability to obtain within 90 days of employment.
  • Three (3) years prior administrative experience with a minimum of two (2) years benefit, insurance, underwriting or a combination of experience.
  • Previous experience in benefits and/or worksite/community health promotion preferred.
  • Travel to various office and client locations may be required. Must have valid transportation.


See Inside the Office of Marsh & McLennan Companies

Marsh & McLennan Companies are four organizations—Marsh, Mercer, Guy Carpenter, and Oliver Wyman—that share a purpose of helping clients meet challenges and seize opportunities. As a unique professional services firm, Marsh & McLennan Companies boasts a global network of 60,000 experts in risk strategy, helping complex organizations manage risks and make the most of their opportunities, their capital, and their people.


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