Associate Consultant, Employee Benefits

    • Worcester, MA

The Associate Consultant provides insight and a broad knowledge of health, welfare & employee benefits to Marsh & McLennan Agency's (MMA) clients. This role sits within the Marsh & McLennan Agency's (MMA) Employee Health & Benefits Services practice. The ideal candidate with have a background conducting intermediate-level analyses and will be comfortable presenting their findings to staff and clients. The team works in a fast-paced environment that will provides challenge and reward for high performance. This is a great opportunity for someone with an analytical mindset and a desire to move into a client-facing role.


  • Assists Consultant(s) with all aspects of coordination, development and execution of Project plans and periodic presentations for specific client groups
  • Supports RFP process , renewal and Implementation processes
  • Benchmark survey data for client plans, summarize and validate reviewed information
  • Develop and maintain strong vendor relationships
  • Responds to/juggles multiple client priorities to ensure completion of responsibilities that have competing deadlines
  • Identify and understand negotiable elements of underwriting calculations for all lines of coverage. Exercise peer group and/or management review in this process periodically
  • Manage post-implementation process for all lines of coverage
  • Coordinates renewal process, census data, Schedule A requests and ERISA Wrap documents.
  • Gathers rate information and rate structures.
  • Responds to client inquiries through email, phone calls or other requests of information
  • Reviews plans for design accuracy and discrepancies.
  • Conducts initial research for client projects and works with vendors in coordinating information.
  • Assists with open enrollment communications and other employee related communications.
  • Communicates renewal/marketing results
  • Coordinates billing and claim issues between client and vendor.

Desired Skills and Experience

  • Bachelor's Degree and minimum 2 years insurance industry experience with an understanding of all benefit plans (medical, dental, life, STD, LTD, etc) design, rate structures, funding alternatives and compliance requirements.
  • Excellent communication and presentation with advanced writing skills.
  • Exposure to multiple areas of Health & Welfare compliance (i.e. HIPAA, FMLA, COBRA, 5500, DOL, etc).
  • CEBS Certification or other industry recognized designations preferred.
  • LAH Licensure or commitment to achieving within 12 months of start date.
  • Computer proficiency in Microsoft Office suite
  • Ability to work effectively and collaboratively with all levels of internal staff & management, external clients, prospects and vendors.
  • Shared commitment to company values; Integrity, Collaboration Passion, Innovation, Accountability

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