Account Executive, Commercial Business Insurance (MMA-NE)

Marsh & McLennan Agency (MMA) is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. MMA has access to broad resources and solutions across all of its sister companies under the Marsh & McLennan Companies (MMC) banner. Although we are not integrating the businesses with Marsh, we are able to leverage the value of our respective capabilities and intellectual capital in those instances where there is a compelling case for collaboration between MMA and Marsh.

Mid-size companies need a partner they can trust and that can provide additional tools for opportunity and growth. We strive every day to service those needs. We successfully bridge the gap between what the "big firms" offer and the advice, solutions, and programs that smaller businesses require.

Through the strength of our management team, our geographic presence and our world class services, MMA provides public and private companies with risk management and employee benefit support that helps them flourish. We are proud to provide our clients with best-in-class services that meet their growing needs.

MMA is currently the 12th largest insurance broker in the United States with annualized revenues of approximately $1 billion.


The Commercial Lines Account Executive is a client facing position. This position reports to the Practice Leader. The Account Executive ensures that the MMA-NE Service and Operational standards are carried out in a consistent, meaningful, accountable and professional manner. This position interacts with clients, insurance markets, outside relationships, accounting, marketing, claims, loss control and management as part of servicing function. The Account Executive must develop strong relationships with our clients as well as with the insurance marketplace. This position must interact professionally with producers and other office staff while retaining accounts in a proactive manner. It is expected that the Account Executive has a very high degree of expertise and can work independently. In addition, this position is expected to provide supervision, assistance, leadership and development of developing staff members.


Responsible for carrying out the MMA-NE Service and Operational standards with the goal of exceeding our Retention Goals and preventing E&O exposures

  • Client interface at pre-renewal/stewardship, renewal proposal presentation, claim review and loss control meetings
  • Carry out Service Calendar tasks
  • Fully utilize MMA-NE resources, MMC and MMA Benchmarking, Risk Mapping and other Data Analytics tools
  • Directly responsible for client contract review program
  • Participate in the coordination of loss control, risk management, and Exposure Analysis services
  • Trending and loss development analysis
  • Interact with Insurance Carriers
  • Carry out ongoing client service functions, including, but not limited to:
    • Trending and loss development analysis
    • Contract review
    • Draft Stewardship presentation
    • Review ModMaster calculations
    • Draft proposals and presentations
    • Directly responsible for MMA-NE coverage standards and identifying any coverage deficiencies
    • Transmission of information to clients and insurance companies
    • Finalize and present Stewardship report
    • Review ModMaster calculations with Client
    • Finalize new/renewal proposals, charts and presentations
    • Ensure coverage standards and identify coverage deficiencies
    • Renewal Checklist Procedures
    • Binding Checklist Procedures
    • Policy Audits
    • WC Dividend calculations
    • WC Retro LOC Loss Fund Adjustments
    • Supervise billing and invoicing to include Bi monthly aging and discrepancy reports
    • Transmission of information to clients and insurance companies
    • Supervise policy Endorsements
    • High level review of Certificates of Insurance issues
  • Working as directed with outside vendor services
  • Other duties assigned

  • Must possess Property/Casualty Agent's/Broker's license
  • High School Diploma or preferably, college degree
  • 10 years of experience in insurance business as a technician preferred
  • Must be proficient with Microsoft Office (Word, Excel, PowerPoint)
  • Must be well organized with excellent math, written and oral communication skills. Must possess strong technical skills.

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