Billing and Collections Specialist

Market Track, LLC's Billing and Collections Specialist will be responsible for invoicing and collection of customer receivables for all sales contracts for the company. The Billing and Collections Specialist will work in the finance team and interact closely with the revenue analyst and sales team to ensure timely and accurate invoicing of contracts and aid in accurate revenue reporting. As the Billing and Collections specialist works directly with customers on a daily basis, the ideal candidate is someone who is positive and energetic with a customer service centric attitude. This person should be able to efficiently multi-task as this position works cross functionally within the organization daily servicing the needs of not only customers, but also the finance, sales, and management teams.

Responsibilities:

  • Manage the invoice and collection lifecycle from invoice creation to payment by the customer
  • Lead customer collection activities by contacting customers on outstanding balances
  • Create and maintain collections action logs at a customer/invoice level detailing the status of all aged receivables. Escalate significantly aged or problematic customer receivables to the Corporate Controller and sales representative for resolution
  • Prepare revenue and billing journal entries monthly for revenue recognition, accrued revenue, deferred revenue, and any additional adjustments related to revenue and billing
  • Process daily invoice runs and deliver invoices to clients via email or system generated notices
  • Prepare analyses of accounts receivable data, evaluate outstanding collections, identify trends, and create reporting to enhance management's understanding of the collection process and areas for improvement to accelerate cash flow
  • Create future billing reports and analysis for cash flow forecasting with the FPA team

Requirements:

  • Bachelor’s degree (accounting, finance, or business related field of study)
  • Prefer at least 5 years of relevant business experience - preferably in an Accounts Receivable or Billing/Collections specialist role
  • Positive attitude and the ability to maintain professionalism at all times when interacting with customers
  • Fundamental knowledge and understanding of accounting for revenue and GAAP accounting
  • Excellent written and verbal communication skills that translates into proactive updates to management internally and positive interactions with customers
  • Must be detail oriented and possess strong organizational skills
  • Self-starter able to manage a significant workload and balance competing high priority tasks
  • Excellent analytical and problem solving skills
  • Proficient in Microsoft Office programs, most importantly Excel (pivot tables, vlookup, and data manipulation and organization techniques), and Adobe Acrobat
  • Experience in NetSuite a plus

Meet Some of Market Track's Employees

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Maddie R.

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Maddie works directly with Market Track’s Sales Team to help educate on—and ensure satisfaction from—every benefit offered by the company’s SAAS programs.


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