Marketo

Senior Account Manager, Professional Services

3+ months agoParis, France

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Senior Account Manager, Professional Services - (Digital Experience - Enterprise)

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

The Challenge

  • Own the entire sales strategy and execution for your key customers, including territory & account planning, pipeline & opportunity management, and forecasting.
  • Help shape Adobe Consulting towards a digital marketing consultancy with end-to-end capabilities to deliver complex digital marketing use cases
  • With your customers, build a vision of their Digital Transformation and our role to support it, and grow into the role of a trusted advisor
  • Negotiate and contract consulting engagements with customers to implement Adobe Digital Marketing solutions and maximize the business value from existing implementations, and drive the sales process until closure
  • Work intensely with the project delivery teams to ensure customer satisfaction through achievement of customer business goals, and turn each customer into a reference

What is needed for success

  • Strong sales acumen with focus on the services business
  • Perform sales planning and pipeline management
  • Negotiate engagement pricing and contractual agreements.
  • Able to demonstrate a comprehensive understanding and experience of value based selling and contracting to large enterprises
  • Developing and maintaining strong relationships at both, C-level and functional levels
  • The highest work standards and structured methodologies
  • Ability to multi-task within tight time frames, and rapidly amend plans and tactics in response to changes in priority or situation
  • Detailed planning and control skills
  • Using internal resources and business partners to provide solutions to customers' challenges
  • Fluency in both French and English is necessary

Additionally we would like to see

  • Deep understanding of Digital Marketing or a close relevant field (e.g. CRM, E-Commerce, etc.)
  • Extensive relevant experience (Engagement Management, Project Management, Consulting Management)
  • Primary degree, preferably in a business discipline or Computer Science
  • Pro-active individual with a ''can do'' attitude who focuses and commits