Senior Consultant - Order Lifecycle Management
Manhattan designs, builds and delivers market-leading Supply Chain Commerce solutions for its customers around the world. We help drive the commerce revolution with unmatched insight and unrivaled technology, connecting front-end revenue and relationships with back-end execution and efficiency-optimized on a common technology platform. This platform-based approach is enabling leading companies across the globe to get closer to their customers and achieve real-world results.
Senior Consultant (Implementation Team) OLM-
Manhattan Active™ Omni provides the ability to manage the entire lifecycle of customer transactions regardless of channel, both inbound or outbound-call center, digital commerce, online marketplaces, distribution centers, stores, drop-shippers, resellers, and more. Retailers rely on Order Management to initiate or manage the complete, end-to-end life cycle of the customer order from initial fraud check to payment settlement and sales posting.
Senior technical point of contact throughout the implementation of multiple supply chain solutions software packages. Provides senior level design for client specific enhancements, proactively troubleshoots and resolves issues that arise during the implementation, and updates and maintains the project issues list, which includes prioritizing the issues. Works with customers to test and implement interfaces between MA products or external systems and works directly with the customer project team during configuration, testing, training, and implementation.
- Four-year bachelor's or foreign equivalent degree in computer science, engineering, business or related field
- 3 years of experience working in a client or customer facing role within a supply chain or software organization
- Up to 50% travel required
For following divisions also requires:
Senior Consultant, PSO, Supply Chain Solutions
- 1 year of experience with database troubleshooting (SQL)
- 3 years of experience deploying software
Manhattan Associates is at the forefront of the most innovative technologies, in a business casual environment that provides plenty of opportunity for growth. We pride ourselves on promoting a culture that encourages open minds, fosters superior communication and creates new possibilities. Manhattan Associates is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
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