Principle Consultant

Manhattan designs, builds and delivers market-leading Supply Chain Commerce solutions for its customers around the world. We help drive the commerce revolution with unmatched insight and unrivaled technology, connecting front-end revenue and relationships with back-end execution and efficiency-optimized on a common technology platform. This platform-based approach is enabling leading companies across the globe to get closer to their customers and achieve real-world results.
Assist in the management of a single software system integration project to include overall success of an implementation from inception to installation, including managing project scope, design, deliverables, issue escalation and resolution. Work closely with cross function teams including sales, R&D, product development and related. Ensure the development of professional client relationships, client satisfaction, and referencability. Manage means by which to quantify metrics for success at go-live and thereafter. Identify critical business, technical, and/or operational issues and drive issues to closure. Develop internal guidelines and create/implement best practices. Manage the technical aspects of enterprise level software implementations with the assistance of project technical resources. Contribute to the continuous development of Manhattan Associates' software implementation methodology. Ensure the project team: proactively identifies and troubleshoots critical issues, maintains and prioritizes project issue lists, suggests solutions, and escalates when appropriate.

MINIMUM REQUIREMENTS

  • Bachelors or foreign equivalent degree in computer science, engineering, business or a related field.
  • 5 years of experience in related technical field.
  • Experience working in a client/customer facing role within a supply chain or software organization.
  • Demonstrated ability to manage a project/successful go-live
  • Proven record of effectively designing and scoping a complex project
  • Experience working in a client/customer facing role within a supply chain or software organization.
  • Independently performs assignments to achieve stated objective. Determines and develops approach to solutions.
  • May be responsible for entire projects having modest scope/impact or portions of projects having considerable scope/impact.
  • Performs advanced level professional work that typically requires identifying key barriers/core problems and applying problem-solving skills to deal creatively with complex situations. Troubleshoots and resolves complex problems.
  • Resolves complex problems where the issues are difficult to identify and facts may be insufficient or misleading.
  • Employs creative and innovative thinking to bring successful resolution to high-impact, complex problems.
  • Primary contribution is in applying knowledge (product, industry, professional, technical) doing individual contributor work.
  • Up to 50% travel required.
Manhattan Associates is at the forefront of the most innovative technologies, in a business casual environment that provides plenty of opportunity for growth. We pride ourselves on promoting a culture that encourages open minds, fosters superior communication and creates new possibilities. Manhattan Associates is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.


Back to top