Architect - Technical Services
Manhattan designs, builds and delivers market-leading Supply Chain Commerce solutions for its customers around the world. We help drive the commerce revolution with unmatched insight and unrivaled technology, connecting front-end revenue and relationships with back-end execution and efficiency-optimized on a common technology platform. This platform-based approach is enabling leading companies across the globe to get closer to their customers and achieve real-world results.
Provides technical guidance to the project team and the client. Responsible for all the technical escalations within the project and has overall ownership of all technical aspects through lifecycle of the client relationship, including maintenance phase. Mentors and provide guidance to projects and technical resources in the team, including offshore resources. Responsible for offshore development plans with specific focus on quality and delivery efficiency. Participates in design reviews with Client, DL and R&D. Helps in defining Performance and Scalability requirements for the products being deployed to meet the clients peak business requirements. Assists client with infrastructure, interface architecture strategy and plan. Leads with the development of offshore development plans. Responsible for delivering a least one training session annually focused specifically on advanced technical aspects of the MA product suite (or relevant technology). Minimum of 50% travel required.
- Four-year bachelor's or foreign equivalent degree in computer science, engineering, or a related technical field. MBA preferred.
- 10 years of prior software implementation consulting experience with at least 8 - 10 years of Labor Management, Warehouse Management, or supply chain software experience
- 5+ years' Experience with Engineering Labor Standards and Business Process Improvement is required (MSD, MOST, MTM, and/or Time and Motion Studies) (Labor Management Only)
- 10-15 years of experience leading, building, and developing a professional services group focused on continuous improvement and productivity initiatives
Manhattan Associates is at the forefront of the most innovative technologies, in a business casual environment that provides plenty of opportunity for growth. We pride ourselves on promoting a culture that encourages open minds, fosters superior communication and creates new possibilities. Manhattan Associates is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
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