Account Executive, Sales

Manhattan designs, builds and delivers market-leading Supply Chain Commerce solutions for its customers around the world. We help drive the commerce revolution with unmatched insight and unrivaled technology, connecting front-end revenue and relationships with back-end execution and efficiency—optimized on a common technology platform. This platform-based approach is enabling leading companies across the globe to get closer to their customers and achieve real-world results.

We are looking for an Account Executive who enjoys working in a friendly collaborative team environment, where plenty of excellent Learning and Development opportunities will be provided to support his/her career growth!

Key Responsibilities

  • Follow corporate sales methodology and processes - complex sales and use of
  • Drives new business and expanded business with existing customers
  • Identifies, develops and potentially closes opportunities for Manhattan's software products and services
  • Grows the market software and services revenues profitably and position Manhattan Associates as market leader for supply chain solutions
  • Establishes, documents and maintains solid communication and follow-up procedures for all assigned accounts
  • Manages to detail regarding the customer account contact management information through the entire sales lifecycle process.
  • Maintains high levels of customer satisfaction and loyalty with customers.
  • Develops customer account strategies and tactical penetration plans
  • Collects annual maintenance fees for Manhattan's software products for all assigned accounts
  • Sells against annual revenue targets for software licenses and services.
  • Develops compelling value propositions based on ROI cost/benefit analysis.
  • Educates assigned accounts on Manhattan Associates' solutions
  • Ensures Manhattan's clients have complied with the terms and conditions of the contracts that are in place between the two organizations.
  • Establishes collaborative relationships with internal constituents to execute and manage contracts, resolve customer issues and coordinate successful sales activities
  • Performs effective communication of account activity and requirements with all support staff to ensure client satisfaction is maintained at the highest level
  • Collaborates with PSO and CSO to ensure implementation success
  • Other responsibilities as required

Position Requirements

  • Proven new business development skills
  • Outstanding presentation, facilitation, communication and negotiation skills
  • Outstanding customer-focused Account Management skills
  • Excellent analytical, negotiation and organizational skills
  • High comfort level and presence with senior executives
  • Must be willing to travel 75% or more
  • Bachelor's degree in Business, Marketing or Supply Chain/Logistics, Engineering or related degree
  • Minimum 10 years applicable experience selling high value, long lead time enterprise solutions software and / or implementation consulting services, including 3-5 years of supply chain software sales experience
  • Strong written and verbal communication skills in both Chinese and English;


Manhattan Associates is at the forefront of the most innovative technologies, in a business casual environment that provides plenty of opportunity for growth. We pride ourselves on promoting a culture that encourages open minds, fosters superior communication and creates new possibilities. Manhattan Associates is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

Meet Some of Manhattan Associates's Employees

Rob T.

Senior Vice President, Global Research and Development, Manhattan Associates

The inner workings of software are very complex, and it's very difficult to produce, so you need a high intellect and energy.

Daniell M.

Software Consultant

It’s Daniell’s job to provide technical solutions, support, and program upgrades to Manhattan Associates’ warehouse distribution management software clients after platform implementation.

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