Customer & Cloud Operations Engineer

Maana is looking for Customer & Cloud Operations Engineer to join our team in Bellevue, WA.

About Maana

Founded in 2012, Maana is a privately held company known in our industry as the pioneer of Digital Knowledge Technology. Our passion is to turn human expertise and data into digital knowledge, enabling Fortune 500 to optimize their assets and processes three to ten times faster than any other technology.

Maana’s secret sauce is our patented Knowledge Graph™, which combined with Maana’s proprietary AI algorithms, expedites extracting knowledge from data silos, to reveal their relationships in the context of optimizing assets or processes.

Our investors, many of which are also Maana customers, include Chevron Technology Ventures, Frost Data Capital, GE Ventures, Intel Capital, Saudi Aramco Energy Ventures, and Shell Technology Ventures. Maana has a worldwide presence located in Palo Alto, California; Bellevue, Washington; Houston, Texas; London, England; Dhrahan, Saudi Arabia; and The Hague, Netherlands. Visit us at

Customer & Cloud Operations Engineer

Maana is looking for creative, enthusiastic, think-outside-the-box individuals to make a positive impact on our rapidly growing company. If you are a team player who thrives in a fast-paced environment and loves working on challenging problems, please read on!

The successful Customer & Cloud Operations Engineer will demonstrate technical leadership and strong initiative while developing deployment and monitoring scripts using agile methodologies, deploying and maintaining the platform in both customer and cloud environments, and anticipating and troubleshooting customer issues. 

The successful candidate must be innovative, flexible, self-directed, and able to design and write efficient, reliable and maintainable code. The ability to function at a very high level in a fast-paced environment along with a team of very talented engineers is essential.

You will maintain high standards of quality support within the team by establishing best practices and providing technical leadership whenever necessary for successful project delivery.

Are You Ready to Work With Some of the Brightest Minds in the Software Industry?

Our employees are some of the brightest minds in the software industry and enjoy developing innovative technologies that solve some of the toughest challenges of Fortune 500 companies.  Tell us how your experience and qualifications are a great fit for this position.


  • 3+ years of industry experience developing/supporting production software.
  • Bachelor’s Degree in Computer Science or relevant Engineering discipline.
  • Excellent communication and analytical skills.
  • Proficiency in at least one modern configuration management system such as Ansible, Puppet.
  • Proficiency in at least one scripting languages such as Python, Bash.
  • Strong debugging, troubleshooting, and problem solving skills.
  • Experience installing and supporting distributed systems.
  • Experience with one or more Cloud providers such as AWS, Azure, or Google Cloud Platform.
  • Experience with Linux production environments.
  • Ability to effectively share knowledge and mentor more junior team members.

Preferred Qualifications:

  • Experience in Big Data technologies (Hadoop or Spark)
  • Familiarity with Continuous Integration environment


Meet Some of MAANA's Employees

Steven G.

Chief Scientist

Steven and his team develop software solutions, pushing Maana products to the next level through intense machine and artificial intelligence study and application.

Jamaal P.

Data Scientist

Jamaal analyzes data and creates in-depth algorithms in order to provide science-based predictions and answer important questions for internal teams and Maana customers alike.

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