Technical Program Manager, Passenger

At Lyft, a community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.

Technical Program Managers at Lyft drive cross-functional initiatives, leveraging strong leadership, planning, communication, and collaboration skills. Our TPMs are technically strong with software engineering or product experience. They are problem solvers who make things happen around them by setting clear goals and inspiring teams to deliver. TPMs at Lyft are both strategic and tactical and do what it takes to successfully deliver key programs that have a material impact on the business.

We are seeking a technically strong Technical Program Manager with a passion for the Lyft Passenger Experience. Our team's goal is to delight first-time and high-frequency passengers alike. Passenger works on a wide range of interesting and impactful problems critical to the overall mission of Lyft. We ensure the best possible journey for our passengers -- optimizing the entire request flow pickup experience, and ride experience -- and innovating new verticals such as Scheduled Rides and Airports. We are looking for Technical Program Managers who are ready to make a profound impact here at Lyft.

Experience & Skills:


  • Experience leading cross-functional teams to deliver complex projects iteratively with multiple dependencies and constraints, in a highly dynamic and agile environment

  • Proven ability to operate effectively and autonomously across multiple teams in situations of extreme ambiguity, with only high-level direction

  • Experience building roadmaps, release plans, project plans with a thorough understanding of dependency management

  • Able to communicate highly technical problems and solutions at all levels from engineer to partner to C-level executives

  • Able to influence, negotiate and inspire others in a matrixed environment Excellent organization, planning skills, and attention to detail

  • Experience delivering projects in large-scale, distributed production systems and 24x7 production operations

  • Experience compiling and presenting business & technology options, backed by data & experimentation, to decision makers

  • At least two years of software engineering, data science, product or systems engineering experience  


 


Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.


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