Description:Provides primary, first-line support for all of the F-35 Customer Support Center customers and sites. Functions as conduit between internal and external customers and the F-35 Sustainment organizations including Sustaining Engineering, Supply Chain Management, Sustainment Performance Management, Field Operations, Support Equipment, Training, and others as needed. Candidate will be responsible for generating routine and ad-hoc reports to analyze the health and performance of the F-35 fleet and of the F-35 Customer Support Center. Briefings to internal and external customers regarding the activities of the fleet and of the F-35 Customer Support Center will be provided as needed. Candidate will also play a key role in keeping the F-35 Customer Support Center processes current and for proposing and implementing new processes and best practices as the F-35 Customer Support Center matures. The F-35 Customer Support Center is a 24/7/365 operation, and the candidate will be required to work different shifts and days as needed. Shifts will include first, second, and third. Work days will include weekdays, weekends, and holidays.

Must be a US Citizen. This position is located at a facility that is access controlled requiring authorization for entry.
Basic Qualifications:
-- Bachelors Degree in Engineering, Logistics, Program Management, Supply Chain Management or related field
-- Familiarity with collaborative and virtual tools (i.e., BOX, Skype, WebEx, Zoom, etc.)
-- Proficient with Microsoft Word, Excel, PowerPoint, and Outlook
Desired Skills:
•F-35 Autonomic Logistics Information System (ALIS) to include Siebel Customer Relationship Management (CRM) and Analytics, Computerized Maintenance Management System (CMMS) tools. Customer support skills and /or military aircraft maintenance experience.
•Presentation design, web environment, process design, and data visualization experience
•Must possess excellent communication skills, both written and verbal.
•Possess good presentation skills for customer and company presentations.
BASIC QUALIFICATIONS:
job.Qualifications

Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.

As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
EXPERIENCE LEVEL:
4 yr and up College