Retail Operations/Cashier Lead

Current Living Spaces Employees: Please apply via your internal Workday Account.

Living Spaces is a growing home furnishing brand and we continue to open new locations. We know in order to stay current with the times and trends, we have to perpetually update our look and selection. What has truly sustained our growth - from 1 to over 20 locations, from 100 employees to over 2,000, from a humble home furnishings store to a widely recognized and respected lifestyle brand - are the talented individuals who have taken us there. We are looking for innovative, driven, and passionate professionals to join our team so we can reach even greater heights together.

We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our teams. Our ideal candidate will have natural talent: meaning, they possess the capacity and commitment, along with an openness to being coached around skills that will ensure they delight and exceed the expectations of our guests in all areas of Living Spaces business. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role.

Position Summary The Operations Lead, in partnership with the Operations Supervisor, is responsible for the day to day operations of the cash office, cashier counter, and various reporting functions. This includes exacting execution of Operations SOP and high levels of guest satisfaction at the cashier and guest service counters, while delivering a minimum of 9.1 guest survey average through the application of Foundational Excellence (SOP, Talent, and Leadership).

Position Description

Qualifications
To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Up to 2 year(s) retail experience in a direct guest interactive environment required; "Big Box" experience preferred.
• Computer Skills: Basic knowledge of computer software, including Microsoft Word and Excel.
• Qualifications: Demonstrates key Talent behaviors (Capacity, Commitment, Coachability, Self-Assess, Collaborate, and Self-Initiate); Demonstrates key Leadership skills, starting with the ability to communicate effectively with guests and team members; Demonstrates key Training skills, starting with the ability to coach and provide effective feedback; Demonstrates effective selling skills; Ability to read, write, and speak English; Ability to work well in a team environment; Ability to work in a fast paced retail environment and adapt to the changing needs of the business; Ability to work flexible retail hours including weekends, evenings, and holidays.
• Education: High School Degree or GED in relevant field or equivalent.
• Certificates (if applicable): N/A

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.


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