Retail Mattress Sales Associate - Product Specialist (full time/part time)
Current Living Spaces Employees: Please apply via your internal Workday Account.
Living Spaces is a growing home furnishing brand and we continue to open new locations. We know in order to stay current with the times and trends, we have to perpetually update our look and selection. What has truly sustained our growth - from 1 to over 20 locations, from 100 employees to over 2,000, from a humble home furnishings store to a widely recognized and respected lifestyle brand - are the talented individuals who have taken us there. We are looking for innovative, driven, and passionate professionals to join our team so we can reach even greater heights together.
We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our teams. Our ideal candidate will have natural talent: meaning, they possess the capacity and commitment, along with an openness to being coached around skills that will ensure they delight and exceed the expectations of our guests in all areas of Living Spaces business. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role.
Position Summary This position's primary responsibility is to delight and educate customers during every interaction. This is accomplished with every guest by helping them find their inspiration through style, design, quality, and/or price and by building great relationships based on trust. Once this is accomplished we can meet their primary need while offering complementary products and services that complete their living spaces.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Greet and engage customers and execute sales proficiency using Living Spaces Guest Engagement Model and supporting behaviors
- Assist guests with questions and inquiries regarding products and services
- Maintains current knowledge of merchandise lines; product features, benefits and availability
- Processes customer transactions in the Point of Sale system
- Completes required training in the expected timeframe, and participates in ongoing learning opportunities
- Actively support and contribute to the department team, sales team, and store team with the goal of helping the entire team delight guests and achieve revenue targets
- Ensure that the department is "Grand Opening" ready by completing the department's daily task list
- Ability to work weekends and most holidays
- Able to work in a fast-paced environment
Education/Experience: High School Diploma or GED equivalent. 1-2 years of experience in mattress sales in a retail or furniture store environment. Experience selling in a sales goal-oriented environment with KPI's and metrics measured. Equivalent combination of education and experience will be considered.
Computer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs.
Equal Opportunity Employer
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
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