Senior Operations Engineer

Senior Operations Engineer

Location: San Francisco, CA

Lithium is seeking an Senior Operations Engineer who will be an integral member of our Infrastructure Operations Team and will focus on supporting our 24x7 SaaS application, maintaining and improving existing infrastructure and planning and implementing new technologies in a high scale, high uptime and high security environment. 


Build and maintain Lithium's cloud and datacenter infrastructure

Monitor infrastructure stability, capacity and performance  

Develop tools to build, maintain, and monitor infrastructure

Work cross-functionally with various product engineering teams

Improve the reliability and efficiency of Lithium products

Write comprehensive documentation

Respond to incidents and participate in an on-call rotation


5+ years of Linux/UNIX systems administration experience

Expert level knowledge of AWS with SysOps focus

Configuration management using Chef and/or Puppet

Shell and/or Python scripting

Excellent troubleshooting capabilities

Excellent communication skills, both written and verbal

Bachelors degree with technical major or equivalent experience


Additional Desired Qualifications:

MySQL and Cassandra database administration and tuning experience

Hadoop, Cassandra or other large distributed data store experience

Experience in server/network hardening and security best practices


About Lithium

Lithium delivers awesome digital customer experiences at scale for the world’s biggest brands including Airbnb, AT&T, Sephora and Spotify.

Comprising Social Media Management and Communities, the Lithium engagement platform enables brands to manage multiple digital touchpoints, facilitate millions of conversations, and drive smarter decisions through data – connecting customers, content and conversations at the right digital moment.

Lithium has a massive digital footprint with approximately 480 million new digital interactions analyzed daily, 100 million monthly visitors across its Online Communities, and 850 million online profiles scored through Klout.

Learn more at, join our community at, or follow us on Twitter @LithiumTech. Lithium is a privately held company based in San Francisco.


Meet Some of Lithium's Employees

Kirk Y.

VP, HR Operations

Kirk has a hand in all aspects of employee life at Lithium. He tackles everything from recruiting to employee onboarding, always striving to enable Lithium's employees to be their best.

Ross B.

Vice President Of Sales - West

Ross interacts with both new and existing customers as he directs Lithium's revenue operations. He works with his team to inspire and sell Lithium's products and services to some of the world's most iconic brands.

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