Account Executive - New York

Job Description
As the Account Executive in our New York territory, you will work closely with Lithium's focus and strategic accounts in order to drive new business and grow an existing customer base. The successful candidate will understand a customer's definition of business value and be able to provide consultative strategies regarding the customer's business goals via digital transformation plans. The ideal candidate is high-energy with a strong interest in helping the world's most iconic brands better engage with their customers through digital customer care.


  • Drive new business and open new accounts
  • Work with a core group of existing Lithium customers to grow and maintain a global book of business
  • Define and execute social business initiatives that result in business value from Lithium products and services
  • Build strong relationships with customer and work closely with the Lithium management team to ensure strategy and delivery stays on target with measurable objectives
  • Develop thought leadership around the social business landscape
  • Develop business models utilizing customer and Lithium proprietary data
  • Collaborate with a team of resources to successfully fulfill objectives

  • 3+ years in a sales related or account management role
  • Able to travel up to 50%
  • Experience in outbound prospecting and account development skills
  • Customer-facing experience
  • Must possess a high degree of professionalism and operational discipline
  • Must have attention to detail
  • Excellent communication skills and analytical capacity
  • Confident in public speaking and technical competency
  • Positive attitude and a desire to win

The ideal candidate will be located in New York City.


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