Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
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This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
Descrição das atividades:
• Analisar, validar e processar de forma precisa, nos sistemas CRM/ECC (Lenovo) as ordens de cliente com base no Firm Order Policy, dentro do prazo de 24hrs;
• Rejeitar internamente as ordens, caso alguma informação não esteja dentro das regras do FOP, para que o problema ou a falta de informação seja solucionado;
• Conhecer o processo E2E a fim de facilitar o entendimento dos impactos que um erro pode causar a Lenovo;
• Interagir com equipes para encontrar melhor solução para o cliente e para a Lenovo;
• Trabalhar em equipe e manter um bom relacionamento com os times de Vendas/Operações de Vendas / Customer fulfillment / Logísticas e com outras áreas.
Pré-requisitos:
• Desejável Ensino Superior completo ou cursando;
• Conhecimento básico - intermediário em excel.
Additional Locations:
* Brazil - São Paulo - Indaiatuba
* Brazil - São Paulo - Indaiatuba