Product Manager, Cross Operations

At LendingHome, we are on a mission to revolutionize the world of mortgages and put the power, and the keys, where they belong—in your hands.

Mortgages have only changed incrementally over the years; at LendingHome, we have accelerated that change by rethinking the entire experience for consumers, operations, and risk models. Uniquely, we have done this by effectively launching and delivering a better mortgage process for short-term loans and now use that same technology foundation and process to help produce 30-year loans that most consumers use to buy or refinance their home.

This Product Manager will be responsible for working across the life-cycle of a loan and build technology that improves the reliability of funding high-quality loans. He or she will design software that solves very specific needs for current processes, but also seek to reuse and expand on those investments to drive valuable and reusable components across the company.

Responsibilities:

  • Lead a technology team that is reimagining the experience of buying a home

  • Work with leadership across the organization to develop the rails for consistent process and automation

  • Develop features and processes through metrics, qualitative user insight, and iteration

  • Craft and implement a vision of how to leverage technology to change the antiquated mortgage process into an automated and streamlined next-generation experience

  • Identify and build improvements to underwriting processes that rely on data, risk models, and automation to deliver consistent policy implementation.

  • Assess and design solutions to complex operational coordination issues to enable an operations team to deliver consistent and high-quality loans.

  • Enable multi-site teams to seamlessly work together and grow without significant additional costs or complexity for an accelerating business.

Experience:

  • 7+ years of experience in product management, strategy consulting, or business operations. Of this time, at least 4+ years of direct product management experience

  • A collaborative approach: track record of delivering results with cross-functional teams

  • Excellent communication, organization, and prioritization skills

  • Data-driven and iterative learning style

  • Experience optimizing and improving complex processes

  • Bias toward action and know how to balance getting the details right while moving fast

  • Bonus points if you’ve worked at a rapidly growing startup, especially in fin-tech

  • Bonus points if you have experience with lending products, mortgage products, or GSE conforming loan programs

  • Bonus points for experience building tools primarily used by internal operations teams

  • Bonus if you have a technical degree (CS, EE, etc.) or equivalent work experience in a product development driven environment

 

 

LendingHome is an Equal Opportunity Employer
 San Francisco Fair Chance Ordinance Police Code, Article 49


 


 

 


Meet Some of LendingHome's Employees

Betty C.

Mortgage Compliance Counsel

Betty’s role is to keep up to date with the consumer finance regulations that affect home finance and to build products and services that comply with these regulations.

Erin H.

Closing Specialist

As a Closing Specialist, Erin’s job requires all necessary documentation be assembled and correctly assigned so that she can release the funds for a loan and grant ownership to new buyers.


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