Senior Credit Specialist

Job Description:

Lending Club is looking to hire a Senior Credit Specialist to be a part of the Production Team. We are looking for experienced individuals with a passion and dedication to achieving operational excellence. You will deliver excellent customer service, minimize loan review errors, and serve as a subject matter expert in department policies and procedures for the department. This is a position where you are a representative for a leadership opportunity or exciting career advancement opportunities. This position reports to a Credit Supervisor.

Position Scope and Responsibilities:

  • Perform loan review a minimum of 80% of their time dependent upon non-production assignment
  • Support supervisors by backing up leadership to assist representatives in elevated loan and document review as well as customer concerns.
  • Integrity in dress and demeanor.
  • Maintain exemplary quality assurance performance as well as highest level of customer service.
  • Motivates peers and aligns teammates with team and department goals.

Requirements:

  • You have strong analytical skills and excellent verbal and written communication skills with strong attention to detail.
  • College degree required.
  • Preferably 3+ years of experience in the consumer lending industry.
  • 1 year of experience as a Credit Specialist with Level 3 lending authority.
  • Exceed performance metric goals including quality assurance scores and decisions.
  • A professional, conducive, and friendly attitude coupled with the ability to listen, teach, and elicit information efficiently - we work in a collective environment.
  • Excellent customer relations skills as a problem solver with an interest in resolving customer issues.
  • Ability to work independently and efficiently with a track record of extraordinary attendance.
  • Detail oriented, including minimal or no auto fails or transaction errors.

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