Form Development & Support Specialist
This position will be primarily responsible for designing, developing, configuring, implementing, testing, maintaining, supporting, and documenting Open Exstream Dialogue templates and applications. This individual will need to have worked in a high-growth, rapid-turnaround environment using Exstream to its full capability. This includes demonstrated experience with advanced Exstream functionality such as variable design, real-time composition, advanced data and content integration, output to multiple document formats, and high-volume workflow optimization. This position will interface regularly with the Client Implementations team, Account Management, Sales, Process Audit, Software Engineering, and other functions as required.
Works with a team to develop software applications from inception through completion
Analysis of requirements, software design, development, documentation, and deployment
Works with the client implementation team to manage timelines and deliverables to the client during the course of the project
Testing and troubleshooting, as well as documentation of designs
Designing of forms for printing and mailing. Forms will be designed in Exstream mapping applications
Thorough testing and proofing of forms
Makes recommendations and advises senior leadership related to streamlining process, potential risks, solutions and initiatives required
Helps to validate Exstream standards and design best practices as used by other template developers
Customarily and regularly exercises the use of independent discretion and judgment regarding matters of significance
Evaluates and compares possible courses of action and makes recommendations based on various possibilities
Advises management as applicable on matters related to Client Integration Engineering
Regular and predictable attendance is required
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of Exstream and its internal workings and coding while using best practices when designing documents
Excellent communication and interpersonal skills
Proficiency with email and Microsoft Office applications
Comfortable working in a dynamic, fast-paced environment and adaptable to change
Professional and positive demeanor and customer service mindset
Ability to effectively organize, prioritize and track numerous tasks and deliverables often involving multiple contributors
Manage and meet deadlines and adapt quickly based on the needs of the position, department and the organization
Proactive and motivated to complete and add value to assigned tasks
Analytical skills with attention to detail and quality focus
Ability to work independently and collaboratively in a team environment
Ability to effectively estimate work accurately and produce deliverables on time
Ability to assess difficult and/or unusual situations and develop solutions
Professional demeanor, including the ability to use tact and sound judgment when communicating with all levels of individuals within and outside of the organization
High degree of professional ethics and integrity
Innovative and creative thinker
Ability to effectively respond to questions from team members, managers, clients, customers, and other stakeholders as necessary
Maintain confidentiality in all aspects of client, staff, and vendor information
Ability to visualize, conceptualize, design and implement original and creative ideas and solutions to directly impact and add value to the organization
Strong project management skills
High School Diploma or equivalent
Bachelor's Degree in Computer Science or relevant field preferred
3+ years of experienced using OpenText Exstream or other enterprise document design software
Leading and guiding other template developers
Knowledge of basic SQL queries
Knowledge of C# a plus
Crystal Reports experience a plus
Work is typically performed in a temperature controlled indoor office environment. The noise level for this work environment is quiet to moderate depending on office or meeting location.
While performing the duties of this job, the employee is regularly required to communicate both verbally and in writing.
The employee frequently is required to remain stationary. The employee is occasionally required to stand; walk; use hands and fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
Vision: Close and distance required with ability to see objects in presence of glare or bright lighting (e.g., computer screen).
Speech/Hearing: Frequently interacts with management, vendors, coworkers, industry constituents, clients and the public.
Meet Some of Lenderlive's Employees
Sean leads a team that works with clients on loan processing, underwriting, and closing. He also oversees much of LenderLive’s loan pipeline.
Back to top