Lemonade

Claims Experience Advocate

3+ months agoAmsterdam, Netherlands

Amsterdam, Netherlands | Claims Experience | Full-time

About Lemonade

We're on the search for an empathetic, communicative individual to join our claims experience team. If you have a background in customer experience and a genuine passion for helping others, you're going to love this opportunity.

In this role, you'll work closely with Lemonade's Claims Experience Adjusters to settle property loses and defy customer expectations along the way. With a customer-first mindset, you'll be responsible for handling simple or fast-track claims. For more info about the role, check out our latest Transparency Chronicle.



Requirements

  • Minimum of 2+ years of claims-handling experience
  • Proficient in English as well as either Dutch, German, or French
  • Desire to work in a unique, dynamic, and fast-paced startup environment
  • Efficient and loves to get shit done
  • The ability to approach your work with empathy, patience, and positivity


About Lemonade

Lemonade is a licensed insurance carrier offering renters, homeowners, car, pet, and life insurance insurance in the United States, contents and liability insurance in Germany and the Netherlands, and renters insurance in France. We're powered by artificial intelligence and behavioral economics, and driven by social good.

A Certified B-Corp, Lemonade donates unused premiums to nonprofits selected by its community as part of our annual Giveback program. We incorporate our values into everything we do-from our business model to our office culture.

Job ID: Lemonade-2078365752

Perks and Benefits

  • Financial And Retirement
    • 401(k) with company matching
    • company equity
  • Health And Wellness
    • health insurance
    • dental insurance
    • vision insurance
    • life insurance
    • short-term disability
    • long-term disability
    • HSA with employer contribution
    • wellness program
    • FSA account
  • Office Life And Perks
    • commuter benefits program
    • casual dress
    • pet-friendly office
    • happy hours
    • snacks
    • some meals provided
    • company outings
  • Professional Development
    • promote from within
  • Vacation And Time Off
    • leave of absence
    • paid vacation
    • paid holidays
    • personal/sick days
    • maternity leave
    • paternity leave