Sr. Analyst, Quality Assurance (1213-494)

LegalZoom is the leading, nationally recognized provider of personalized, affordable online legal solutions for families and small businesses. Founded more than 15 years ago by attorneys with experience at some of the top law firms in the country, LegalZoom has helped more than two million Americans with trial-tested legal documents. LegalZoom is not a law firm. You can get self-help services at your specific direction or use it to find an attorney through a legal plan.

Our QA team has a laser-focused passion for perfection. Our goal is to find the bugs, so our internal and external customers can live error-free. Since QA supports the release process, the team is expected to work on release nights. You’ll work closely with both developers and your fellow QA team members in the quest for a bug-free world.

We’re looking for a Senior Analyst, Quality Assurance who is a self-starter and can learn quickly, maintain focus, work collaboratively in an Agile environment, and contribute to the improvement of our QA and release processes.

What you’ll do:

  • Perform manual testing of web applications and related backend applications and systems
  • Create Test Plans outlining test approach and risk mitigation
  • Create and document Test Cases based on product requirements
  • Execute Test Plans and Test Cases including but not limited to the following types of testing: Functional, Negative, Integration, Security, Performance, Regression
  • Write detailed defect reports and work with development to assist with their troubleshooting, resolution and validation
  • Conduct peer review sessions with other members of the Team
  • Coach less experienced testers with testing practices as well as Agile Scrum
  • Run automated tests and report & act on their status
  • Maintain the automated tests to ensure proper execution after a Product change
  • Create new automated tests to reduce the manual regression testing time
  • Support release process and perform production site verification testing
  • Other duties required by Management


  • BA or BS degree in computer science or equivalent experience
  • Minimum of 5 years in the QA field in testing commercial web applications and supporting backend systems
  • Extensive knowledge of software development, QA methodologies & release process
  • 3+ years of experience with Agile Scrum
  • Experience with Agile Sprint Management and Bug tracking solutions such as Jira or VersionOne
  • Excellent understanding of the architecture tied to web applications (web server, client/server communication, databases, proxy, etc.)
  • Proficient at creating and executing SQL Queries involving multiple tables, join statements and Stored Procedures
  • Proficient with Microsoft Command Prompt including creation of Batch scripts
  • 1+ year programming/scripting experience is a plus (C#, Python, PHP, Java, etc.)
  • Experience with source code management (TFS, SVN or GIT)
  • 2+ years of experience running automated tests
  • Experience creating and maintaining web automated tests
  • Strong attention to detail and work ethic
  • Strong analytical and problem solving skills
  • Proven track record of meeting commitments while working on multiple projects at once
  • Excellent communication (both written and verbal) and interpersonal skills

LegalZoom is an Equal Opportunity Employer, dedicated to diversity.

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