Business Analyst/Product Owner


Let’s build something cool. We’re looking for a great Technical Business Analyst – this role acts as a scrum product owner that focuses on building new technical capabilities, processes, and functionality. Our ideal candidate will have a strong mix of technical and analytical skills with 3 to 5 years of experience working with agile teams in an e-commerce environment.

What you’ll do:


For every new initiative

  • Work with stakeholders to understand what the business is trying to accomplish, and use this information to build business requirements and use cases
  • Conduct research to understand both current-state functionality and the future-state functionality needed
  • Translate this information into clear and detailed technical requirements, conveyed verbally and in writing
  • Document, maintain, and communicate the overall vision and roadmap for the product being built

Every sprint

  • Create detailed user stories that include appropriate acceptance criteria
  • Communicate how the overall product vision is supported by the user stories in the backlog
  • Work with one or more delivery teams to ensure the backlog of user stories is refined based on team input, understood by the team, and estimated for work
  • Prioritize backlog and look for ways to deliver valuable increments of functionality throughout the development process


During development

  • Participate in meetings with the delivery teams you are working with
  • Be available to answer questions and clarify user stories for the delivery teams
  • Review and accept work completed to ensure it meets documented acceptance criteria


Additional responsibilities

  • Support delivery of incremental value, and ensure features are ordered considering initiative priorities
  • Work closely with stakeholders to ensure that the minimum viable product (MVP) is clear and understood by the delivery teams
  • Work with project and program management teams to break work down into trackable segments (from initiatives to features to user stories) and help communicate status
  • Identify dependencies, risks, and issues across delivery teams and either escalate or coordinate with other teams to resolve
  • Hold delivery teams accountable for their commitments and quality standards
  • Assist in ensuring that project documentation is complete, current, and stored appropriately





  • 3 to 7 years prior experience participating with software development teams in a leadership or analyst capacity, specifically in eCommerce or internet business
  • Experience in the product owner role with a scrum team, including defining and explaining the product, writing user stories that detail the product, and participating in the technical design that will deliver the product
  • Demonstrated participation in cross-functional projects and coordination of cross-functional teams
  • Ability to simplify and communicate highly complex information and processes through flow diagrams, simple visual aids, layman’s explanations, and real-world examples.
  • Ability to pick up quickly on areas of misunderstanding or revision, and re-work requirements to make accurate
  • Exceptional written skills, ranging from plain-language user stories to complex, well-organized technical documentation
  • Experience working in a scaled-Agile environment
  • Strong understanding of technical architecture concepts, including API services, event-driven architecture, and layered application design
  • Proven success in building strong relationships, clarifying stakeholder expectations, and being able to communicate at all levels concisely and accurately
  • Experience with conflict resolution, scope management, issue & risk tracking, and communicating across internal & third party vendors


Preferred Skills


  • Engineering, Information Systems or Computer Science degree from an accredited college or university, or equivalent experience
  • Consulting or start up experience
  • CSM, CSPO, PMP, Six Sigma or Lean certifications are a plus
  • Experience in managing agile product lifecycle tools (e.g. VersionOne, Jira, etc.)
  • Experience in leading collaboration via cloud-based tools (e.g. Confluence, Box, Gliffy, Slack, etc.)
  • Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Visio, etc.)



LegalZoom is an Equal Opportunity Employer, dedicated to diversity.



We are unable to accept applicants who currently or in the future will require a work Visa.



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