PART-TIME SALES ASSOCIATE
As part of our Leesa Dream Gallery Retail Team at our flagship retail store located in SoHo, you will help establish and maintain the path for Leesa’s offline footprint and in-store experience. You will represent the Leesa brand by providing best-in-class support to all our customers and set the highest bar for customer service. We view retail as an experience and are looking for team members eager to be a part of both retail and marketing endeavors with a passion for giving back.
- Represent our brand, who we are, what we stand for, and our core values as a company in order to translate our mission and philosophy to our customers
- Provide exceptional customer service to every guest who visits the Leesa Dream Gallery, and exceed sales goals and metrics through our customer journey experience
- Delight customers with 5-star quality and correspondence that over delivers on expectations
- Maintain the highest level of product knowledge and expertise as well as stay current on industry trends
- Oversee daily store duties and procedures, including opening and closing duties, maintaining a safe and clean atmosphere, and maintaining accurate inventory and sales reporting
- Engage in customer online support, process returns, and manage support tickets
- Assist with in-store marketing events and promotional opportunities
- Must work minimum 3 shifts a week, with at least one day being a weekend
- Must be available to work weekends during peak times such as holidays, promotions, etc.
- Excellent communicator with a passion for people
- Comfortable working with all types of customer personalities and excited to engage with them
- Maintains composure under pressure
- Expert communicator across multiple communication channels to include phone, written and chat environments
- Positive attitude and feels there is no task too small
- Self-starter; entrepreneurial disposition – sense of humor a plus!
- Eager to be at the frontline of a fast-paced and growing company
Back to top