Principal Quality Engineer - Laurel Road (FinTech)

    • San Diego, CA

Laurel Road, a brand of Key Bank, is part of the burgeoning FinTech space: we offer Mortgages, Student Loans, and Personal Loans on a self-serve website, We simplify the process for both borrowers and bankers, while increasing choices of products, improving tracking, and making the banking experience much more delightful.

We are looking for an amazing Principal Quality Engineer. If you are into numbers and finance, want to work with latest QA frameworks, and are ready to revolutionize the financial industry, this is the position for you. While quality is important everywhere, that's especially true for a financial website, where we handle sensitive documents and help people with pivotal financial decisions. Good quality can only be achieved if it's baked into the process from the very beginning.

The Principal Quality Engineer will play a central role on a team of brilliant engineers as we expand and improve our groundbreaking websites. You will expand our automation framework used on multiple platforms and for multiple websites, with latest technologies such as Selenium/WebDriver, Jenkins, Junit, and JMeter. If you are interested in revolutionizing the financial industry while working with a driven and collaborative team, this is the role for you.

Primary Responsibilities

  • Responsible for leading teams of both inhouse and outsourced QAs and QEs.
  • Architect for automation frameworks
  • Create a strategy to continuously expand our coverage to match business needs
  • Determine best practices for all quality teams.
  • Represent the team in high level planning meetings and assist management in making key decisions.
  • Advise management and business on anticipated system behavior in complex scenarios.
  • Must have strong organizational and problem-solving skills with great attention to detail.
  • Must have clear and effective communication skills, both written and verbal.
  • Lead teams to creative solutions to improve QA processes and tools.
  • Maintain very high levels of product quality and regulatory compliance with comprehensive test plans and test cases, documentation, as well as following existing processes.
  • Learn how Mortgage and other financial industries work, while learning new QA techniques, and continuously improving your technical skills.
  • Contribute to system, integration, API, unit, regression, smoke, compatibility, positive, negative, white box, black box, functional, non-functional, stress, usability, acceptance, and end-to-end testing.
  • Use test and case management, as well as bug tracking packages like Jira and PractiTest, to manage defects, test cases, test plans, and test suites.
  • Execute tests and work with developers, PM, and BAs to close out defects.
  • Use SQL clients to test databases. Use REST and SOAP clients, such as Postman and SoapUI, to test web services, using JSON, XML, headers, and WSDL.
  • Write test cases in Java, using WebDriver, Selenium, HttpClient, and other libraries.
  • Use maven and Jenkins for CI/CD.
  • Proven knowledge of QA methodologies and Agile processes. Participate in various Agile meetings: Poker Planning, Iteration Planning, Daily Scrum, Iteration Review, and Retrospective.
  • Work with outsourced technical personnel.

Required Qualifications
  • Knowledge of Agile, SDLC, and QA processes.
  • Experience with test and case management tools, such as Jira and PractiTest
  • Experience using some API testing tools, such as Postman or SoapUI
  • Experience using some CI/CD tools, such as Jenkins and maven.
  • Experience with testing all major browsers on all major platforms
  • Selenium / WebDriver
  • Java
  • OOP
  • SQL
  • JUnit
  • CI/CD tools: Jenkins
  • XPath
  • Experience with testing all major browsers on all major platforms
  • JMeter

Preferred Qualifications
  • Java 8
  • Some knowledge of Linux/UNIX and shell
  • Package managers: maven, ant, npm, sbt, rpm, gem, pip
  • Mobile browser and mobile application testing
  • Web Service test tools: Postman, SoapUI
  • Package managers: maven, ant, npm, sbt, rpm, gem, pip
  • Databases: Postgres, Oracle, MySQL, Sybase
  • Advanced SQL
  • JavaScript test frameworks: Jasmine and Mocha
  • Any scripting/programming languages: Perl, Python, Ruby, Shell, Batch, Bash, Sed, Awk, Powershell, JavaScript, VBScript
  • Any additional major languages: C, C++, C#, R, VB, VBA
  • Java test frameworks: TestNG, QTP, UFT, Cucumber, home-grown frameworks
  • Databases: Postgres, Oracle, MySQL, Sybase
  • Selenium Grid


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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