As a Privacy Operations Team Member you will be part of a team responsible for developing and driving privacy compliance operations and associated interactions with Kyndryl's Chief Information Office (CIO), Chief Information Security Office (CISO), Procurement, Marketing and business teams. The role requires an understanding of global regulatory requirements in privacy, cybersecurity, data governance, AI and supply chain management and the ability to create, implement and manage programs to identify and mitigate risk and measure, track and report on compliance globally across Kyndryl's business and commercial operations.

You will be responsible for:

• Working closely with the CIO, CISO, Procurement, Marketing and other teams and other members of the Kyndryl Global Privacy and Data Governance Office to coordinate privacy, cybersecurity, data governance, AI and supply chain management operations and with Kyndryl's Global Practices and customer engagement teams to ensure that such operations support Kyndryl's needs
• Understanding the legal requirements driving Kyndryl's privacy, cybersecurity, data governance, AI and supply chain management operations in order that you may recommend optimizations to such operations and explain Kyndryl's operations to relevant Kyndryl business stakeholders and customer account teams
• Supporting customer, enterprise, and regulatory audits and requests for information
• Optimizing, managing internal processes and providing guidance to internal Kyndryl stakeholders relating to the collection (including automating collection), use and processing of personal data, collection, use and management of cookies, pixels and other web-tracking technologies, and responding to data subject requests relating to such collection, use and processing
• Responding to inquiries from Kyndryl personnel relating to privacy, cybersecurity, data governance, AI and supply chain management operations, processes and topics
• Managing, updating and curating applicable internal and external privacy, cybersecurity, data governance, AI and supply chain management guidance and content

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have training and upskilling programs that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

The compensation range for this position in the US is $116,760 to $221,880 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills, and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city, or local minimum wage requirement.

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave and paid time off. Note: if this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

To be successful in this role you will need an understanding of global regulatory requirements in privacy and cybersecurity, technical and process skills, and will have the following experience and skills:

• An understanding of international data privacy, cybersecurity, and data governance laws and regulations, including EU, US and parallel international accountability requirements.
• 3+ years of experience managing global privacy operations in-house
• 3+ years of experience in technology (IT, outsourcing, managed services or cloud computing industries) and/or regulated industry
• Experience with privacy management tools and offerings (e.g., OneTrust)
• Effective communication skills (both in writing and verbally)
• Proven ability to work as part of diverse and multi-cultural teams of both legal and business colleagues
• Proven ability to collaborate across business functions
• Demonstrated business judgment and ability to rationalize operations

Preferred Experience

• Degree in law, accounting or audit from an accredited university
• Certification in privacy law or management (e.g., IAPP CIPP-US, CIPP-EU, CIPM)
• Additional language(s) would be an advantage

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.