AI User Experience Designer
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
We are seeking a highly creative and strategic design practitioner to shape the user experience of AI-driven business transformation and elevate transformations through compelling content and storytelling. This role will blend UX design and content creation to drive clarity, alignment, and engagement across stakeholders. The ideal candidate will bring strong visual design skills, a deep understanding of user-centric design methodologies, and the ability to distill complex processes and data into simple, impactful narratives tailored for executive and non-executive audiences.
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The salary range for this opportunity starts at 3300 EUR gross per month. The final salary offer reflects the set of skills and experience that selected candidates bring to the team.
Job Responsibilities
- User Experience Design: Lead the creation of intuitive, visually compelling UX artifacts that map business processes, highlight user journeys, and illustrate AI interactions and touchpoints.
- Executive Storytelling: Craft and deliver executive-facing content that conveys complex technical and process ideas with clarity, simplicity, and visual appeal. Translate business goals and AI outcomes into engaging strategic narratives that drive alignment, decision making, and transformation momentum.
- Visual Communication: Develop high-quality collateral such as presentation decks, infographics, diagrams, videos, and visual frameworks that support effective communication and change management efforts.
- Stakeholder Collaboration: Partner with senior leaders, data product teams, and transformation leads to co-create tailored messaging and visual design that supports business objectives.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in your work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Expertise
- 5+ years of experience in UX design, service design, or visual storytelling, preferably within enterprise environments or digital transformation settings.
- Experience creating educational content, guides, and user-facing materials to support rollout and adoption of digital technologies.
- Portfolio demonstrating excellence in user-centered design and effective communications, including examples of narrative decks, process visuals, and complex data storytelling.
- Strong proficiency in design and storytelling tools (e.g., Figma, Adobe Creative Suite, Miro, PowerPoint/Keynote).
- Proven ability to translate complex ideas into simple, elegant visuals and language tailored to senior stakeholders.
- Experience working with business process models, personas, journey maps, and AI/automation concepts is a plus.
- Excellent communication skills, with strong attention to clarity, structure, and audience engagement.
- Ability to thrive in a fast-paced, cross-functional environment with high levels of ambiguity and change.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Perks and Benefits
Health and Wellness
- Health Insurance
- Vision Insurance
- Life Insurance
- Dental Insurance
- Health Reimbursement Account
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
Professional Development
- Mentor Program
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion