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Kroger

Tampa Customer Service Delivery Driver

Tampa, FL

At Kroger, we are looking for talented and engaged individuals with a passion to Feed the Human Spirit. We need individuals who will share in our goal to being friendly and caring, and to make sure that everything we do is Fresh for Everyone in our communities. Our employees are leaders who are committed to personifying Our Promise of Everyone Friendly and Caring, Everything Fresh, to Uplift in Every Way and to Improve Every Day.

Kroger is excited to be in Florida and we are looking for great associates to join our team! Our Fulfillment Center (FC), located in Groveland, is a proud member of the nation-wide Kroger Family of Companies. The FC is a new concept for Kroger - where customer orders are picked daily by Fulfillment Center Associates and delivered to customer homes the following day in Kroger refrigerated vans by Delivery Drivers.

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Why you'll love working with us:

Competitive Wages

Tuition Reimbursement (up to $3,500 a year and $21,000 over your career)

Consistent schedule

Excellent health benefit package

401k with company match

Paid time off (vacation, holidays and personal days)

Employee discounts of Kroger-branded food

Employee discounts with cell phone providers, computer companies, travel organizations and more!

Advancement potential in a fast-growing industry. Come for a job. Stay for a career.

Position Summary

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions
  • Provide excellent customer service while delivering orders to the customer
  • Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
  • Ensure a high degree of professionalism and personal presentation when interacting with customers
  • Drive a company vehicle safely and in accordance to Kroger's driving standards
  • Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
  • Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
  • Control and maintain an accurate record of customer deliveries
  • Assist fellow drivers that may encounter difficulties while out delivering
  • Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
  • Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
  • Complete pre-inspections check of company vehicle before use and report any defects to supervisor
  • Operate company provided technology devices for mapping and customer interaction
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation


  • Minimum Position Qualifications
  • Valid driver's license
  • Excellent communication and customer service skills
  • Must have a good driving record
  • Ability to operate a delivery van and handheld tablet device
  • Must be able to lift up to 50 lbs. with or without reasonable accommodation
  • Must be at least 21 years old
  • Must annually pass a DOT regulated medical exam


  • Desired Previous Experience/Education
  • High School Diploma or GED
  • May require chauffer's license in some states
  • Any customer service experience
  • Any delivery driver experience


  • Education Level: High School Diploma/GED Desired
    Required Certifications/Licenses: None
    Position Type: Full-Time
    Shift(s): Evening; Day
    Regions: South

    States: Florida
    Keywords:

    Jobs at Kroger Logistics: Kroger Logistics is a best-in-class supply chain team that services our more than 2,500 grocery and convenience stores that stretch coast-to-coast across the U.S., including Alaska. We are comprised of more than 30 distribution centers, regional freight centers, transportation and office locations. In Kroger Logistics, we offer career opportunities in Safety, Professional Driving, Warehouse Operations, International Logistics, Engineering, Supply Chain and Human Resources. If you are looking for an ever-changing, fast-paced environment focused on supporting our Customer 1st Strategy, we welcome your online application.

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

    Posting Notes: FL || Tampa || 1820 Massaro Blvd || 33619 || Kroger Logistics || None || Logistics/Supply Chain || Employee || Non-Exempt || Full-Time || None

    Client-provided location(s): Tampa, FL, USA
    Job ID: kroger-2092659
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Mental Health Benefits
    • Financial and Retirement

      • 401(K)
      • Pension
      • Financial Counseling
    • Professional Development

      • Leadership Training Program
      • Tuition Reimbursement
      • Promote From Within
    • Diversity and Inclusion

      • Diversity, Equity, and Inclusion Program

    Company Videos

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