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Kroger

Sweet Shop Team Member Level 3 - Mariano's

Northbrook, IL

Company Name: Mariano's
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary:

Demonstrate a love of food and passion for people while creating and excellent customer experience by maintaining a friendly, safe and clean environment. Responsible for maintaining the department and preparing the different varieties of candies and desserts; including but not limited to dipping carmel apples, making fudge, chocolate dipping fruit, and popping popcorn. Establish and maintain a safe and clean environment that encourages our customers to return. Provide exceptional customer service utilizing the Customer 1st strategy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

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Essential Job Functions:

  • Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
  • Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
  • Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
  • Effectively communicate with customers and respond to questions and requests in a timely manner.
  • Operate equipment (e.g., box cutter, knives, slicers, wrappers, scales, processor, compactor, highboy cart, tongs, stove and cleaning utensils) according to company guidelines.
  • Prepare the different varieties of candies and desserts; including but not limited to dipping carmel apples, making fudge, chocolate dipping fruit, and popping popcorn.
  • Adhere to all local, state and federal laws, and company guidelines, standard operating procedures and policies.
  • Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
  • Maintain high cleanliness standards - clean as you go, inclusive of washing, cleaning, sweeping, mopping (e.g., pick up floor, clear carts, clean and stock registers, fill bag stations, perform shop backs, straighten magazines, fill check stand merchandise and clean glass, and additional department maintenance).
  • Physical demands include, but are not limited to, frequent turning, standing in one location, reaching, stooping/bending, kneeling, walking, lifting/carrying objects 40 to 80 lbs., and pushing/pulling up objects 70 to 650 lbs., and exposure to outside temperatures. Occasional standing or walking on uneven ground, squatting, kneeling, pushing/pulling objects 650 to 1,000 lbs.
  • Assist with general team member responsibilities as needed
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

  • High School education/GED
  • Effective interpersonal, communication and customer service skills
  • Ability to work in a fast paced environment
  • Friendly, approachable and outgoing demeanor/team player
  • Sound judgement/decision making skills
  • Basic math skills (counting, addition, and subtraction)
  • Willingness to take initiative

Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Day; Evening
Regions: Midwest

States: Illinois
Keywords:

Jobs at Mariano's: At Mariano's, our values are rooted in the Midwest -we work hard and we believe in the team members that make what we do possible each day. It's these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you'll find opportunities to advance your career, fulfill a leadership role and be a member of team that is dedicated to supporting our stores and creating a shopping experience that customers love.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: IL || Glenview || 25 Waukegan Rd || 60025 || Mariano's || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None

Client-provided location(s): Glenview, IL, USA
Job ID: kroger-2062762
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Mental Health Benefits
  • Financial and Retirement

    • 401(K)
    • Pension
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Tuition Reimbursement
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

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