Product Manager – API Platform

    • Cincinnati, OH

Company Name:Kroger General Office
Position Type:Employee
FLSA Status:Exempt
Line of Business:Digital Technology

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Additional Technology Information:
The primary job of Product Manager (PM) is to own and drive platform product (i.e., API Platform, Developer Marketplace, Identity Platform, Commercial APIs, New Innovations) from vision, through design, to requirements, and finally delivery. This includes driving strategy for the assigned areas, inspiring, guiding, setting objectives and key results (OKRs), and ensuring that the OKRs are achieved. PM will be a facilitator within a larger cross-functional team to solve business problems. PM should be able to work with significant autonomy and freedom, requiring little oversight. This autonomy, however, will be within a broader strategy set by either Head of Platform Products or API Platform Senior Product Manager. PM will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Position Summary:
Take ownership of and manage assigned products through all phases of the product lifecycle. Drive the process of working with and prioritizing input from multiple stakeholders. Develop products by conducting market research, generating product requirements, determining specifications and developing marketing strategies. Deliver a product vision that connects customer feedback, performance metrics, enterprise strategy and competitive benchmarking. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions:

  • Identify product requirements and future enhancements through collaborative engagements to support product strategies
  • Create, maintain and communicate product catalog roadmaps, including near-term delivery and 1-2 year product evolution, to engage stakeholders across the organization in aligning and supporting company and business unit strategies
  • Create highly collaborative cross-functional partnerships across the Kroger matrix organization
  • Identify, measure and improve key product catalog metrics to enhance the customer experience, and create a compelling, relevant product vision using web metrics, customer loyalty/insights, customer feedback/research and internal operational metrics
  • Identify opportunities to create best-in-class capabilities by leveraging customer feedback and team knowledge/expertise in order to connect company strengths with available resources
  • Develop a product plan and deliver breakthrough experiences to market by working with technical and non-technical partners; measure output, improve execution and continuously deliver production expectations
  • Model Agile principles by maintaining a groomed backlog and providing 1-N prioritization for backlog
  • Set criteria for Minimum Viable Product to increase the speed/frequency with which enhancements and new capabilities are delivered
  • Travel to local campuses, such as the Landings, and to attend company meetings
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications/Education:
  • Bachelor's degree in computer science, business, marketing, or management
  • 3 years of experience bringing customer-facing eCommerce or Omnichannel products to market
  • 3 years of software development, product management or business analyst experience in an eCommerce business with demonstrated success in sales and/or customer use through the delivery of new/evolving products
  • Excellent communication, organizational and analytical skills
  • Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer experience
  • Excellent oral/written communication skills and extreme attention-to-detail
  • Proficient Microsoft Office skills
Desired Previous Job Experience/Education:
  • Demonstrated leadership experience in product management and online business management
  • Digital product management experience with a multi-channel retailer
  • Experience with iterative product development (Agile)
  • Experience using Atlassian products

Education Level:Bachelor's Required
Required Certifications/Licenses:None
Position Type:Full-Time

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Jobs at Kroger:At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: OH||Cincinnati|| 221 E 4th St ||45202 || Kroger General Office||[[mfield2]]||Digital ||Employee|| Exempt || Full-Time|| None

Nearest Major Market: Cincinnati
Job Segment: Manager, Computer Science, Marketing Manager, Business Manager, Marketing, Management, Technology

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