Company Name:The Little ClinicAssist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission AccreditationGreet any customers or potential patients while in the front area or near the clinicClean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfectionAnswer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flowComplete the registration process, placing the patient under the respective scheduler book for the provider on dutyVerify the patient or responsible party's identity using a government-issued sourceDetermine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHRCollect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHRScanning all appropriate documents or alert the provider if they need to complete the scanningEscort the patient to the exam room and determine the patient's chief complaintObtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competenciesContinue to process the patients in the waiting following appropriate clinic flowProvide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methodsAnswer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policyParticipate in and prepare for off-site events as neededPut together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shippingIf a float: Travel to designated clinics within a specified geographic areaAdvanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of providerMust be able to perform the essential job functions of this position with or without reasonable accommodation
Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions
Minimum Position QualificationsBasic math skills (i.e., counting, addition, and subtraction)Excellent administrative, communication, and organizational skill with high attention to detailBasic computer skillsExcellent customer service, organizational, and task-management skillsAbility to work cooperatively in a fast-paced, team-based environment
Desired Previous Experience/Education High School Diploma or GEDAny previous experience in retail, customer service, or healthcareKnowledge of infection control practices
Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: None
Position Type: Full-Time
States: Kentucky; Ohio
The Little Clinic Jobs: At The Little Clinic our locations are staffed by board-certified nurse practitioners or physician assistants and patient care technicians to provide high-quality, convenient healthcare at an affordable price. The primary focus of our healthcare team is to promote health and wellness through appropriate diagnosis, treatment and patient education. The Little Clinic nurse practitioners and physician assistants are fully qualified to diagnose and treat common illnesses and minor injuries, prescribe medications, conduct tests, interpret lab results, provide wellness and preventive care, perform physical examinations and health screenings and administer vaccinations and injections. We're growing and actively looking for qualified applicants to help us continue to provide high-quality healthcare and stellar service to our patients.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: KY||Newport|| 130 Pavilion Dr ||41071 || The Little Clinic||None||Health Care (The Little Clinic); Customer Service; Deli/Bakery; Friendly & Experience; Front End; Frozen Food; General Merchandise; Grocery; Health & Beauty Care; Health & Wellness; Patient Care; Pharmacy; The Little Clinic; e-Commerce ||Employee|| Non-Exempt || Full-Time|| None