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Kroger

Liquor Clerk

Company Name:Smith's Food and Drug
Position Type:Employee
FLSA Status:Non-Exempt

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.



Essential Functions:

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  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Maintain familiarity with adult beverage product names, pronunciation, origin and definition of industry terms.
  • Inform customers of beer/wine/liquor specials.
  • Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquired about.
  • Recommend beer/wine/liquor items to customers to ensure they get the products they want and need.
  • Assist customers with pairing of wine and other items such as meat, cheeses, desserts etc.
  • Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all local, state, and federal health and civil code regulations.
  • Observe scheduled shift operating hours.
  • Assist with building displays in accordance with Company and store standards.
  • Condition all products in assigned sections according to store and Company policy.
  • Assist with backroom organization and cleanliness.
  • Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
  • Promote sales through intercom announcements.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:
  • Must be 21 years of age
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math: counting, addition, and subtraction.
  • Current alcohol sellers permit/servers, if applicable, once employed
  • Must be able to meet the minimum physical demands of the position.

Desired Previous Job Experience:
  • Beer/Wine/Liquor experience
  • Knowledge of imported and domestic varieties, the flavor profiles and how they are made
  • Knowledge of industry trends in specialty wines and beers as they relate to the customer
  • Retail experience
  • High school diploma or equivalent.
  • Second language: speaking, reading and/or writing.


Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: West

States: Nevada
Keywords:

Jobs at Smith's:A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: NV||Las Vegas|| 9710 W Skye Canyon Park Drive ||89166 || Smith's Food and Drug||[[mfield2]]||Customer Service; Store Operations ||Employee|| Non-Exempt || Part-Time|| None

Nearest Major Market: Las Vegas
Job Segment: Clerical, Social Media, Merchandising, Food Safety, Administrative, Marketing, Retail, Quality, Part Time

Job ID: kroger-618842900
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Mental Health Benefits
  • Financial and Retirement

    • 401(K)
    • Pension
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Tuition Reimbursement
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

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