Jewelry Store Manager

Company Name:Fred Meyer and Littman Jewelers
Position Type:Employee
FLSA Status:Exempt

Position Summary:
Serve as the primary supervisor for entire location. Maximize the financial performance of the store; achieve growth and sales targets by successfully managing, training and motivating the sales team. Create an emotional connection between Fred Meyer Jewelers and customers through engagement and communication during every shopping occasion in store and online. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:

  • Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
  • Achieve growth and sales targets by successfully managing the store sales team
  • Maintain profitability of location through sales and proper shrink and expense control
  • Interview, hire and recruit in the community to maintain pool of highly qualified candidates
  • Onboard, train and oversee development of store associates; know current talent and prepare talent for advancement and growth
  • Achieve store targets that drive sales (e.g., credit applications, protection plans and Diamond Design Parties)
  • Conduct monthly staff meetings as well as weekly and monthly touch bases with each associate
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports; hold team responsible and accountable for results
  • Coordinate the operations functions of location
  • Plan, organize, and supervise inventory process
  • Display merchandise and promotional materials in accordance with corporate merchandising plans; responsible for maintenance of store fixtures
  • Write store schedule to meet the needs of the business
  • Verify proper service is delivered to customers by the goldsmith and watchmaker
  • Verify that price changes, recalls, and stock balance are up-to-date
  • Communicate current market trends and competitors' activities to associates
  • Partner with the host store when located inside of a Kroger Marketplace format store
  • Maintain flexibility to work any shift and holidays
  • Travel to off-site training events as well as division or regional meetings
  • Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications/Education:
  • Bachelor's degree in business or related field, plus a minimum of 6 months of experience as a Fred Meyer Jewelers assistant manager
  • 2 years of retail jewelry experience; or combination of relevant education and experience
  • Minimum 18 years of age
  • Ability to pass drug test
  • Maintain confidentiality
  • Accuracy/attention to detail
  • Ability to organize/prioritize a variety of tasks/projects
  • Familiarity with industry/technical terms and processes
  • Ability to continue education, as necessary
  • Valid driver's license
  • Diamond Council of America (DCA) courses completed within a year from being hired to this position
Desired Previous Job Experience:
  • Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure
  • 2 years management experience
  • Proficiency with Microsoft Outlook, First Place, Act, intranet/internet systems
  • Experience directing /participating on project teams


Education Level: Bachelor's Desired
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): [[mfield4]]
Regions: West

States: Washington
Keywords: Sales, Retail, Management, Store Manager, Jewelry, Jewelers

Jobs at Fred Meyer Jewelers: Based in Portland, Oregon with over 325 stores across the United States, Fred Meyer Jewelers offers employment opportunities in Sales, Store Management, Regionals Supervision as well as opportunities in our division office in merchandise, store operations, marketing, eCommerce, real estate development and administrative support. We are always searching for individuals who share our vision of: turning life's occasions into celebrations with a timeless gift of fine jewelry. If you want to help make fine jewelry as relevant, exciting and accessible to as many people possible every day, you have found a home and the right opportunity with Fred Meyer Jewelers.

Company Overview
Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: WA||Issaquah|| 6100 E Lake Sammamish Pkwy SE ||98029 || Fred Meyer and Littman Jewelers||None||Customer Service; Jewelry; Management; Retail Operations ||Employee|| Exempt || Full-Time|| None


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