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Kroger

Beverage Steward

Livonia, MI

Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary:

Provide our customers and associates with exceptional customer service and with a safe and clean environment to ensure the customer's return visit. Responsible for pricing, stocking, and rotating merchandise in the Grocery department and following established quality standards. Provide information on products to aid customers in purchasing wine and beer products. Embrace the Customer 1st Strategy by delivering and encouraging other associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safetys.

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Essential Job Functions:

  • Commitment to providing customer service that makes both internal and external customers feel welcome, important and appreciated.
  • Responsible for conducting yourself in a professional manner, displaying a positive attitude, speaking highly of the company in the presence of customers.
  • Ensure all customer inquiries are resolved promptly and effectively in a positive and professional manner.
  • Label, stock, and inventory department merchandise.
  • Maintain familiarity with foreign products names, pronunciation and meaning of applicable manner.
  • Understand product location to find merchandise for customers.
  • Assist with ensuring all department fixtures and equipment are properly utilized and maintained.
  • Maintain cleanliness of counter, cases and coolers.
  • Adhere to all company, local, state, and federal laws and guidelines.
  • Make a conscious effort to prevent shrink and profit loss in the department.
  • Work in compliance with all safety guidelines. Correct or identify unsafe conditions.
  • Report product ordering/shipping discrepancies and equipment malfunctions to the department manager.
  • Prepare and submits seasonal critiques for the sales and merchandising supervisor.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

  • Must be 21 years of age.
  • Able to maintain composure during stressful situations.
  • Effective communication skills.
  • Knowledge of basic math.
  • Able to be flexible.

Desired Previous Job Experience

  • Second language
  • Knowledge of imported and domestic varieties, the flavor profiles and how they are made.
  • Knowledge of industry trends in specialty wines and beers as they relate to the consumer.
  • Experience working with wine and beer.
  • Retail experience.


Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Day; Evening
Regions: Midwest

States: Michigan
Keywords:

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: MI || Livonia || 30935 5 Mile Rd || 48154 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None

Client-provided location(s): Livonia, MI, USA
Job ID: kroger-2116013
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Mental Health Benefits
  • Financial and Retirement

    • 401(K)
    • Pension
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Tuition Reimbursement
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

Company Videos

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