Assistant Store Manager (Memphis Metro)
- Memphis, TN
Company Name:Kroger Stores
Responsible for assisting with the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and EBITDA results. Assess daily the stores' ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Assist with coaching and development of store associates through both formal and informal interactions. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
- Assist store manager and associates in the acheivement of a favorable customer shopping experience and associate interest in customer service/relations.
- Assist in leading teams in the planning, implementation and execution of merchandising and operating initiatives.
- Work with department heads and associates to identify opportunities in the store, develop timely solutions and create action plans.
- Achieve/exceed weekly, period, and annual sales, wage budgets, profit budgets, and other targeted goals.
- Drive sales working with department managers to maximize sales and profits, reduce shrink and improve each store department's contribution.
- Assist the store manager in the regular store-level financial performance discussions.
- Analyze and respond to the competitive landscape within the store, district and division.
- Utilize coordinators and other field staff to ensure store departments are achieving sales and profit goals.
- Promote and support strong relationships with local community organizations in the surrounding area in which the store operates.
- Assist in building a proactive and productive relationship with union representatives and business agents.
- Serve as liaison providing feedback to Store Manager, District Manager and Coordinators on the effectiveness of Division merchandising and operational plans/programs.
- Assist the store manager in staffing, reducing turnover, increasing retention and store operations.
- Provide timely feedback to department heads and associates on individual and department performance.
- Assist with the management of labor and supply costs on a daily basis to meet customer service and financial targets.
- Achieve a satisfactory level of technical and professional skills.
- Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Must be able to perform the essential functions of the position with or without reasonable accommodation.
Minimum Position Qualifications:
- Must be at least 21 years old
- Earned a Bachelor's or Associate's Degree
- Bring Retail Store/Assistant Management Experience from another organization
- 1-year previous retail experience preferred
- Previous experience in directing the efforts of multiple individuals from diverse work groups
- Previous financial responsibility including budget preparation and management
- Ability to relocate
Education Level: Associates Desired
Required Travel: Up to 25%
Required Certifications/Licenses: None
Position Type: Full-Time
States: Arkansas; Mississippi; Tennessee
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: TN||Memphis|| 800 Ridgelake Blvd ||38120 || Kroger Stores||None||Store Management ||Employee|| Exempt || Full-Time|| None
Nearest Major Market: Memphis
Job Segment: Retail Manager, Retail Operations, Store Manager, Merchandising, Retail
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