Marketing Data Analyst Administrator
COMPANY BACKGROUND & CULTUREAs the single source for leadership and talent consulting services to empower businesses and leaders to reach their goals, Korn Ferry can offer you the perfect environment in which to reach yours as well.We currently employ more than seven thousand professionals operating in forty five countries and serving clients all over the globe. As one of them, you will have endless opportunities to innovate, make an impact, and work with the best. You will also have plenty of freedom to chart your own course, as you grow and develop with our business.Talent matters at Korn Ferry. So we have created a colleague-centric culture where everyone has the opportunity to make an impact – on our business, on our clients’ businesses, and on their own careers. Some of the things that make our culture special:•Creativity – We look to one another to generate innovative solutions, not only for our clients but also for ourselves.•Collaboration – We work in an open environment with a borderless mentality, sharing the expertise of our team members around the world.•Performance – We are committed to exceeding client expectations, so high performance levels are a given.•Inclusivity – We encourage everyone to contribute to the success of the business; there is no role at Korn Ferry that is insignificant.•Integrity – We believe that how you go about business is as important as business results.•Agility – We work in a fast-moving, dynamic industry where change is the only constant and flexibility is key to our success.
POSITION SUMMARY & KEY RESPONSIBILITIESThe Marketing and Data Analytics Administrator is responsible for providing sales support to business development colleagues within Hay Group. There are five core functions that comprise this role: client deliverables, local marketing, tools and research, contract management, and sales administration.
Client Deliverables•Manage complex solutions and locate information to fit into proposals, leading process and directing others•Project manage locally created proposals, presentations, and RFPs•Coordinate with proposal team to gather standard content, references, graphics, etc.•Assist with creating, assembling, editing, proofing, and reviewing formatting for proposals, presentations, and other client-facing sales documentsMarketing•Health Care Survey marketing and management:a. Annual marketing and expansion planning for the HC survey—conduct the marketing campaign annually to sustain a class-leading survey in the US health care market b. Mapping and managing the survey process, in collaboration with GPS—represent the consultants and clients in developing survey improvements c. Supporting the marketing and sales efforts to increase survey participation d. Assisting in the “data cleaning” aspects of submitted survey questionnaires e. Coordinating and managing special information sharing, publications, promotions and “hot topics” surveys for the industry f. Managing content submission to the Healthcare Reference Database •Provide input for territory marketing plans•Coordinate and manage the execution of local marketing activities, such as onsite events, webinars, and e-mail campaigns•Partner with marketing team to execute event invitations, attendance, etc.Tools & Research•Data Analytics/Research and development in trends and best practices: a. Developing client profiles, case studies, market snapshots and coordinate more in-depth publications research b. Plan, coordinate, conduct and oversee healthcare-related research projects in Engagement, Physician Alignment, M&A and Rewards & Benefits c. Planning, organizing and managing major data analytics projects and product development related to KF Health business expansion (e.g. Truven Health, Pay and Performance modeler, workforce analytics, etc.)•Provide research information on clients and prospect organizations, including organizational structure, key executives, latest news, strategies, and financial health•Partner with sales team members on data reporting from customer relationship management (CRM) system, including forecast and pipeline reports•Provide expertise and support for Microsoft Office (PowerPoint, Excel, and Word) in the creation of client deliverablesContracts Management•Access relevant contract templates and create initial contract draft•Work jointly with the sales team to complete contract content including gathering additional details, facilitating reviews, and proofingSales Administration•Support client-facing and internal sales meetings, including scheduling, prepping, materials production, etc.•Act as first point of contact and back-up for sales team•Track and order supply of books and marketing materials•Other duties as assignedBroad Support•Partner with SC’s on larger Proposals and Presentations if the solution is complex and/or there is a time restriction•Has a strong understanding of the Korn Ferry products and solutions and is able to navigate cross-functionally to build new documents to support business development growth•Thinks and acts more broadly to improve process for across all sales•Strong editing eye; knows the Korn Ferry brand and how to elevate the brand effectively on client-facing documents •Helps onboard new sales coordinators in first 100 days on the job
Skills & Experience
EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS•Bachelor’s degree in business, marketing, communications, or related field•Four years of work experience in a sales, marketing, or project support role strongly preferred•Highly proactive with self-managed drive and a willingness to be flexible/adaptable when needed•Strong customer service focus•Ability to work with cross-functional teams, utilize internal resources, and navigate systems•Strong proofreading, editing, and communication skills, and prioritizing needs•Strong computer skills, including the Microsoft Office suite, with the ability to quickly learn internal database software and other new systems•Knowledge of Korn Ferry products and services a plus LEADERSHIP CHARACTERISTICSKeeping on Point•Can quickly separate the mission-critical from the nice to dos and the trivials; quickly senses what’s the next most useful thing to work on; focuses on the critical few tasks that really add value and puts aside or delays the rest.Getting Organized•Is well organized, resourceful, and planful; effective and efficient at marshalling multiple resources to get things done; lays out tasks in sufficient detail to mark the trail; is able to get things done with less and in less time; can work on multiple tasks at once without losing track; foresees and plans around obstacles.Managing Work Processes•Is an effective process, work flow, and systems designer; is good at figuring out what to measure to track progress; sets up systems that can almost manage themselves; is a master at the effectiveness and efficiency of work systems; can quickly diagnose and fix a work flow problem; always looking for incremental process improvement.Communicating Effectively•Writes and presents effectively; adjusts to fit the audience and the message; strongly gets a message across.Relating Skills•Warm, friendly, and interpersonally agile; easy to approach and talk to; relates well to all kinds of people; makes a pleasant first impression and builds solid relationships.Thinking broadly•Understands the business and it’s complexities and is able to both guide new business development colleagues through the sales-to-delivery process •Provide peer support to other Sales Coordinators as they learn their role, and support those who with complex business requests•Be able to think broadly, and be able to offer new resources to the total sales force as a means to synthesize information.
APPLICATION INFORMATIONKorn Ferry offers a competitive compensation and benefits package, commensurate with experience. To apply for this position, please visit http://www.kornferry.com/careers and scroll down to the Leadership and Talent Consulting section.Korn Ferry is an Equal Opportunity Employer.Applicants who qualify under the Americans with Disabilities Act, as amended or applicable state law, who are unable to comply with Korn Ferry’s application process due to their disability, may be eligible for a reasonable accommodation. A request for an accommodation will not affect your opportunities for employment.If you require an accommodation in making an application through our online system, please send an email to [email protected] or call 612-373-3440. You will need to provide your name, a phone number, email address or other means of contacting you, and a brief description of the nature of the requested accommodation. Korn Ferry will then contact you to discuss your request.Please note that the email address and phone line are to be used solely to request an accommodation during the application process. These are not to be used for checking on the status of a previously submitted application.Senior Sales Coordinator
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