Software Engineer (Support)

Responsible for creating desired functionality to assigned content, products or services in e-commerce. Develops, tests and implements software that provides robust technical infrastructure and/or software applications used by business units.

ACCOUNTABILITIES

• Develop, test and implement monitoring, alerting, automation, and standard operating procedures to be used by business units
• Support all applications related to Point of Sale, Point of Commerce, & Order Management System
• Create and update Splunk and Cavisson monitoring & alerting
• Manage vendor relationships and drive deliverables within their SOW/Support agreements (Toshiba, Cavisson, Verifone, etc.)
• Work to automate and left shift repeatable and manual work efforts
• Coordinate with Product, Program, QA, Performance, DevOps, and Engineering teams to ensure release integrity and supportability
• Identify and monitor application KPIs to determine system health
• Experience in designing and creating automation workflows and execution

QUALIFICATIONS

REQUIRED

• Bachelor's Degree or equivalent in MIS, Computer Science or related field
• 2+ years of experience in software coding and development
• Knowledge in problem solving, database, application servers, application design and testing
• Experience designing patterns and performance tuning of large scale web applications
• Experience working on Google Cloud Platform

PREFERRED

• Retail experience