Provides a rewarding shopping experience by driving merchandising, replenishment and sales floor operations. Do you love . . . working in a fast-paced, ever changing environment? Are you energized by . . . delivering best in class merchandise presentations? Do you enjoy . . . being a knowledgeable product expert?

ACCOUNTABILITIES

EXECUTES WORKLOAD AND DISTRIBUTES TASKS TO SUPPORT THE CUSTOMER EXPERIENCE

• Merchandises fixtures according to presentation guidelines
• Executes and maintains store visual presentation standards
• Assist in freight processing/receiving operations in accordance with Kohl's best practices
• Maintains store pricing/signage in accordance with guidelines
• Follows Kohl's best practices and participates in Kohl's programs
• Replenishes sales floor following capacity and sizing guidelines

• Delivers the highest level of customer service through effective problem solving
• Accurately and efficiently processes customers' requests and transactions
• Engages with customers to identify specific needs

• Maintains all back-stock areas according to best practices
• Conducts prices changes, call backs, transfers and inventory tasks
• Maintains fitting room, sales floor and work areas to Kohl's standards
• Implements product protection and loss prevention programs
• May be required to execute store opening/closing/overnight procedures on a regular basis as a key holder
• Completes other duties as assigned, which may include, but are not limited to: fitting room, housekeeping duties, stock room organization and other tasks as assigned
• Assists customers with selection of appropriate merchandise

• Provides timely feedback on sales floor operations to Outlet Store Manager
• Trains sales associates on selling floor operations and best practices

• Effective verbal and written communication skills
• Ability to work as part of a team and interact effectively with others
• Basic math and reading skills, legible handwriting and attention to detail
• Basic computer skills
• Adherence to Kohl's policies and procedures
• Regular attendance is required
• 18 years of age or older

• Prior experience in sales, customer service or other similar work with the public
• Prior experience working with a team

• Ability to spend up to 100% of work time standing or moving about the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
• Ability to lift 50 pounds on an occasional frequent basis - greater than 50 pounds = one associate per 50 pounds