Part-Time Beauty Advisor

Build and strengthen customer loyalty by finding the right solutions to our customers beauty needs. Do you love . . . engaging customers to create a positive experience? Are you energized by . . . consulting with customers to determine their beauty needs? Do you enjoy . . . recommending solutions to help customers look and feel their best?

ACCOUNTABILITIES

BUILDS STRONG CUSTOMER RELATIONSHIPS THROUGH DELIVERING EXCELLENT CUSTOMER SERVICE

  • Demonstrates beauty products and describes the results and benefits to the customer
  • Educates product knowledge in an engaging way in inform choice
  • Reinforces customer's selections by reviewing the use and benefits of products chosen
ACTIVELY LISTENS TO CUSTOMERS' NEEDS TO PROVIDE PRODUCT RECOMMENDATIONS
  • Engages customers in conversation to determine beauty needs, style and preference
  • Listens for cues to tailor the interaction and better serve our customer
  • Encourages customers to explore products through testing and sampling
  • Introduce customers to new products that complement their beauty regimen
APPLIES ADVANCED PRODUCT KNOWLEDGE TO BUILD CUSTOMER CONFIDENCE
  • Serves as a consultative expert on all product lines
  • Shares product knowledge in an engaging way to inform customer choice
  • Links multiple products based on desired attributes and results
  • Proactively seeks out communication on new products and trends to keep knowledge current
SUPPORTS OPERATIONS THROUGH KOHL'S BEST PRACTICES
  • Maintains department cleanliness and hygiene standards
  • Stocks and replenishes inventory to support Kohl's in-stock goals
  • Distributes samples and gratis in accordance with Kohl's policy
QUALIFICATIONS

REQUIRED
  • Excellent verbal and written communication skills
  • Ability to lift 50 pounds on a occasional to frequent basis
  • Ability to spend up to 100% of work time standing or moving about the department within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
PREFERRED
  • Prior experience in a retail, sales or cosmetics environment
  • Prior experience interacting with customers in a consultative capacity


Back to top