Part Time Loss Prevention Hospitality Officer

Provide unparalleled customer service and hospitality mentality to our associates and visitors. Ensure a safe work environment for the Corporate Offices, auxiliary buildings and parking lots

ACCOUNTABILITIES

PROVIDE CUSTOMER SERVICE & HOSPITALITY MENTALITY FOR OUR ASSOCIATES AND VISITORS

  • Create personal interactions with associates and visitors
  • Proactively determine needs of associates and visitors
  • Maintain professionalism throughout the shift


MAINTAINS SAFETY & SECURITY OF THE CORPORATE OFFICE AND AUXILIARY BUILDINGS
  • Respond to alarm activities for both burglar and fire systems
  • Document and follow-up on investigations via camera systems and other Loss Prevention related computer systems
  • Provide a visible security presence at the desk
  • Ensure only authorized individuals enter our facilities by monitoring Lenel access control system
  • Monitor entrances, sensitive areas and parking lots by monitoring our Genetec system 
  • Communicate safety issues to facilities management and/or Loss Prevention management
  • Maintain knowledge of building evacuations and severe weather procedures
  • Respond to accidents and medical emergencies


SYSTEM OPERATIONS
  • Proficient with Lenel (access control) & Genetec (video)
  • Respond to system generated issues (turnstile alarms, building access) remotely or onsite
  • Monitor and respond appropriately to email and phone requests
  • Maintain knowledge of alarm zones throughout facilities


QUALIFICATIONS

REQUIRED
  • Computer, filing and telephone skills
  • Effective written and verbal communication skills
  • Adapt well to change
  • Able to receive feedback
  • Work well in a fast paced environment, while having a strong sense of urgency
  • Multitask and understand priorities
  • Able to use a vehicle battery jump start unit
  • High School Diploma
  • Valid Driver's License


SPECIAL REQUIREMENTS
  • Ability to lift up to 25 lbs
  • Ability to stand/or walk for long periods of time


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