Full-Time Stockroom Operations Supervisor

Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl's customers. Supports and leads operations to drive business. Directs workflow, orients and trains associates.

ACCOUNTABILITIES

  • Executes workload and distributes tasks to support the customer experience
  • Serves as leader on duty to ensure a positive and compelling customer experience
  • Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager
  • Delivers the highest level of customer service supporting Kohl's "Yes We Can" culture through effective problem solving
  • Train associates on company policies, safety procedures and operational best practices
  • Ensures accuracy of paperwork, vendor returns, transfers and all other merchandise handling functions
  • Advocates and executes Kohl's best practices including continuous flow, ad set and merchandise presentation
  • Ensures merchandise is prepped for the merchandising process and that the sales floor is customer-ready
  • Maintains stockroom organization and other operational guidelines and inspects/maintains all equipment
QUALIFICATIONS

REQUIRED
  • Effective verbal and written communication skills
  • Basic math and reading skills, legible handwriting and attention to detail
  • Basic computer skills
  • Ability to work as part of a team and interact effectively with others
  • Ability to lift 50 pounds on an occasional to frequent basis


PREFERRED
  • Prior experience in sales, customer service or other work with the public
  • Prior experience working with a team


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