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Kohl's

Full-Time Stockroom Operations Lead

Franklin, OH

Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl's customers. Uses the latest technology to guide the operations team to be flexible, fast and accurate.

ACCOUNTABILITIES

  • Delivers the highest level of customer service supporting Kohl's "Yes We Can" culture through effective problem solving
  • Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders
  • Evaluates and assesses workforce needs, able to lead work efforts and direct team members
  • Advocates and executes all Kohl's customer service programs
  • Follows Kohl's best practices and standards

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  • Effectively uses Kohl's tools and technology to plan, communicate and share information with team members

  • QUALIFICATIONS

    REQUIRED
    • Ability to lift 50 pounds on an occasional to frequent basis
    • Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
    • Adherence to Kohl's policy and procedures is required
    • Regular attendance
    • Self motivated and ability to problem solve
    • Effective verbal and written communication skills
    • Basic math and reading skills, legible handwriting and attention to detail
    • Ability to work as part of a team and interact effectively with others

    PREFERRED
    • Prior retail experience
    • Comfortable with the use of technology consistently while performing the required tasks

    Job ID: kohls-10486_KLHKUSR150969
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Long-Term Disability
      • HSA
      • On-Site Gym
      • Pet Insurance
      • Short-Term Disability
      • FSA
      • HSA With Employer Contribution
      • Mental Health Benefits
    • Parental Benefits

      • Adoption Assistance Program
      • Family Support Resources
      • On-site/Nearby Childcare
      • Fertility Benefits
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Casual Dress
      • On-Site Cafeteria
      • Company Outings
      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
    • Financial and Retirement

      • 401(K) With Company Matching
      • Relocation Assistance
      • Financial Counseling
    • Professional Development

      • Leadership Training Program
      • Associate or Rotational Training Program
      • Tuition Reimbursement
      • Mentor Program
      • Access to Online Courses
      • Lunch and Learns
      • Promote From Within
      • Shadowing Opportunities
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Diversity, Equity, and Inclusion Program

    Company Videos

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